Ryley Cline
Dallas,TX
Summary
Dynamic and dependable Ramp Agent at Gate Gourmet, skilled in loading and unloading cargo while ensuring airfield safety compliance. Recognized for enhancing team collaboration and reducing damage claims through meticulous attention to detail. Committed to continuous learning and quality control, contributing to efficient aircraft turnaround and exceptional service delivery.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Gate Gourmet
12.2024 - 04.2025
- Operated ground support equipment to ensure timely aircraft turnaround.
- Coordinated loading and unloading of cargo to optimize efficiency.
- Conducted pre-flight inspections on equipment for safety compliance.
- Collaborated with team members to enhance workflow and communication.
- Assisted in training new ramp agents on operational procedures and safety protocols.
- Maintained a clean and organized ramp area to promote safety standards.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Stocked aircraft cabins with necessary equipment and supplies.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
Barback
Fiddlestrings
08.2023 - 12.2023
- Implemented efficient workflows to enhance speed of service during peak hours.
- Trained new staff on bar procedures and operational best practices for consistency.
- Resolved customer inquiries promptly, contributing to positive guest experiences and satisfaction.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
Sales Associate
Market Street
03.2023 - 06.2023
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Educated customers on product features and benefits to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Prioritized helping customers over completing other routine tasks in store.
- Participated in inventory management to maintain stock levels and accuracy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Home Depot
11.2021 - 11.2022
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance customer experience.
- Operated point-of-sale systems for accurate transaction processing.
- Collaborated with team members to achieve daily sales goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Barback
Concho Pearl Ice House
02.2021 - 10.2021
- Assisted bartenders by restocking supplies and maintaining cleanliness in bar area.
- Supported drink preparation by organizing ingredients and glassware for efficient service.
- Monitored inventory levels, ensuring timely replenishment of beverages and bar tools.
- Collaborated with team members to deliver exceptional customer service during busy shifts.
- Maintained equipment cleanliness and sanitation standards to promote a safe environment.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Checked ID cards and verified bar guests were of legal age.
- Operated POS system to collect payments from customers.
Education
High School Diploma -
Texas Leadership Charter Academy
San Angelo, TXSkills
- Problem-solving
- Loading and unloading
- Ramp service
- Customer service
- Vehicle operation
- Dependable and responsible
- Airfield safety regulations
- Quality control
- Aircraft restocking
- Security compliance
- Willing to learn
- Attention to detail
- Critical thinking
- Safety precautions
- Team collaboration
Accomplishments
I moved from San Angelo with about nothing to chase a dream of working at Dallas International Airport. I achieved my goal. But it is only a small achievement that will turn into a bigger achievement.
Timeline
Ramp Agent
Gate Gourmet
12.2024 - 04.2025
Barback
Fiddlestrings
08.2023 - 12.2023
Sales Associate
Market Street
03.2023 - 06.2023
Sales Associate
Home Depot
11.2021 - 11.2022
Barback
Concho Pearl Ice House
02.2021 - 10.2021
High School Diploma -
Texas Leadership Charter Academy