Service-oriented team member with articulate communication skills and friendly demeanor.
Kept cash drawers accurate and secure with smooth payment processing and no losses.
Proficient and caring nursing team member offering outstanding patient-facing experience.
Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings.
Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities.
Proficient in mobility and personal hygiene support. Patient-focused with demonstrated experience providing compassionate and comprehensive ca
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Empathycare
05.2025 - Current
Provided compassionate patient care, assisting with daily activities and personal hygiene needs.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Front of House Trainer
Bagels With Deli
09.2024 - Current
Mentored team members on customer service best practices, fostering a collaborative environment.
Coordinated with management to align training initiatives with overall business objectives.
Processed high-volume customer transactions efficiently and accurately.
Cultivated warm relationships with regular customers.
STNA/CNA
The House Of Loreto
04.2023 - 01.2024
Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
Assisted patients in daily activities, promoting their independence and dignity.
Collaborated with nursing staff to ensure timely delivery of medications and treatments.
Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
Kept accurate records of patients' care, condition, and progress.
Assisted with patient transfer and ambulation.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Educated patients and family members on best home care practices for healing and recovery.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Server
Taggart's Ice Cream
04.2016 - 07.2021
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Education
No Degree - Nursing
Malone University
No Degree - Nursing
Cleveland State University
Nurse Assistant Certified
A Healing Hands STNA/CNA School
10.2022
High School Diploma -
Canton Central Catholic
05.2020
Skills
End of life care
HIPAA Compliance
Direct patient care
Continuing education
Order Management
Food safety practices
Bill computation
Certification
CNA/STNA- State Tested Nurse Assistant ( Licensed by the state of Ohio and Texas)
CPR- Certified ( The Red Cross)
Dementia Training - Certified (Kemper House, Cleveland Oh.)