Ryley Schweitzer
Tucson,AZ
Summary
Skilled in enhancing customer satisfaction, and improving operational efficiency. Known for exceptional communication with team-members and customers. Experienced with planning and executing large-scale tournament efficiently.
Overview
7
7
years of professional experience
Work History
Tournament Coordinator
El Rio Golf Course
Tucson, AZ
10.2023 - Current
- Coordinated logistics for tournaments, ensuring timely setup and smooth operations.
- Coordinated with tournament organizers and volunteers, fostering teamwork and efficiency between staff and guests.
- Identified areas on which to improve after each tournament.
- Trained new staff in tournament procedures and customer service standards
- Offered exceptional customer service to players and spectators, addressing any concerns promptly and professionally.
- Interact with minimum 100 guests per day
Guest Service Representative
El Rio Golf Course
Tucson, AZ
09.2021 - 10.2023
- Managed guest inquiries and resolved issues to enhance overall customer satisfaction.
- Provided accurate information regarding golf course amenities and services to guests.
- Coordinated tee time bookings and ensured efficient scheduling for guests.
- Trained new staff on customer service protocols and operational procedures.
- Monitored daily operations to maintain a welcoming environment for all visitors.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Survey Assistant
SWS Engineering
San Marcos, CA
05.2019 - 08.2021
- Conducted field surveys to collect and record data accurately.
- Collaborated with engineering teams to ensure compliance with project specifications.
- Maintained up-to-date knowledge of surveying equipment, resulting in accurate measurements and increased efficiency.
- Ensured timely completion of tasks by diligently adhering to project schedules and deadlines.
- Assisted in the completion of various land surveys for efficient project development.
Education
Civil Engineering
University of Arizona
Tucson, AZ05-2028
High School Diploma -
Escondido High School
Escondido, CA05-2019
Skills
- Event management
- Logistics planning
- Teamwork
- Problem-solving abilities
- Excellent communication
- Reliability
- Effective communication
- Decision-making
- Public speaking
Timeline
Tournament Coordinator
El Rio Golf Course
10.2023 - Current
Guest Service Representative
El Rio Golf Course
09.2021 - 10.2023
Survey Assistant
SWS Engineering
05.2019 - 08.2021
Civil Engineering
University of Arizona
High School Diploma -
Escondido High School