Ryley Jacob Martin
Katy,USA
Summary
Motivated and detail-oriented professional with a Bachelor of Fine Arts in New Media Communications from Oregon State University. Experienced in managing client relations, sales coordination, and event operations. Recognized for delivering outstanding service and successfully leading teams in high-pressure environments. Demonstrates strong communication and organizational skills, well-suited for roles involving client needs engagement.
Overview
8
8
years of professional experience
Work History
Shift Lead & Event Ambassador
Topgolf
02.2022 - Current
- Managed high-value clients and events with superior hospitality and attention to detail
- Supervised a full team of bay hosts, ensuring top-tier service and operational efficiency
- Coordinated with sales and culinary teams to execute seamless events for large groups
Freelance Audio Engineer & Video Editor
Fiverr
12.2019 - 02.2022
- Edited and optimized audio content for various media, maintaining a 5-star client rating
- Managed multiple projects concurrently, balancing deadlines and quality from a home office
- Collaborated with diverse clients, offering customized solutions and exceptional communication
Media Equipment Specialist / Videographer
Oregon State University
09.2018 - 12.2019
- Company Overview: Student Multimedia Services
- Provided expert guidance and training on media equipment for university clients
- Produced instructional media, enhancing educational resources for the university community
- Developed and maintained strong client relationships through dedicated service and support
- Student Multimedia Services
FOH Manager / Bartender / Server
Pizza Schmizza
10.2019 - 01.2021
- Oversaw front-of-house operations, maintaining efficiency and service standards
- Entrusted with closing procedures, cash management, and security responsibilities
- Fostered team collaboration to deliver high-quality service in a fast-paced environment
KBVR-TV Volunteer
Oregon State University
09.2016 - 09.2018
- Company Overview: Orange Media Network
- Gained hands-on experience with live broadcast production, including camera operation and sound mixing
- Collaborated with production teams to meet deadlines and achieve creative goals
- Dedicated over 70 hours to supporting and improving university media broadcasts
- Orange Media Network
Education
Bachelor of Fine Arts - New Media Communications
Oregon State University
Corvallis, OR01.2018
Skills
- Customer-Centric -
Focused on understanding and exceeding client expectations through thoughtful service and relationship building
- Detail-Oriented -
Known for remembering critical information and anticipating needs, ensuring smooth and efficient operations
- Resilient & Positive -
Maintains a proactive and upbeat attitude, even when navigating complex or challenging scenarios
Timeline
Shift Lead & Event Ambassador
Topgolf
02.2022 - Current
Freelance Audio Engineer & Video Editor
Fiverr
12.2019 - 02.2022
FOH Manager / Bartender / Server
Pizza Schmizza
10.2019 - 01.2021
Media Equipment Specialist / Videographer
Oregon State University
09.2018 - 12.2019
KBVR-TV Volunteer
Oregon State University
09.2016 - 09.2018
Bachelor of Fine Arts - New Media Communications
Oregon State University
Similar Profiles
Kevin DoughertyKevin Dougherty
Hospitality Manager, Guest Servies, Bayhost at TopGolfHospitality Manager, Guest Servies, Bayhost at TopGolf
Juan RodriguezJuan Rodriguez
Server at TopgolfServer at Topgolf
Cody BryanCody Bryan
Event Sales Admin at TopgolfEvent Sales Admin at Topgolf
Caleb ToliverCaleb Toliver
Bayhost/Event Ambassador at TopgolfBayhost/Event Ambassador at Topgolf
Yenis PinedaYenis Pineda
Psychiatric Mental Health Nurse Practitioner at Cy-fair PsychiatryPsychiatric Mental Health Nurse Practitioner at Cy-fair Psychiatry