Compassionate registered nurse with strong clinical judgment and emotional intelligence. Experienced in trauma and emergency medicine. Skilled in rapid decision making, mentoring junior nurses, patient advocacy, and relationship building. Adept at handling high pressure situations with compassion and precision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse
Saint Francis Healthcare System
Tulsa, OK
08.2022 - Current
Assessed and prioritized patient needs in high-pressure trauma situations.
Trained and mentored junior nurses on trauma protocols and emergency response techniques.
Administered medications and monitored vital signs to ensure optimal patient outcomes.
Triage patients efficiently to prioritize care based on medical urgency and severity.
Lead emergency response initiatives during critical situations, ensuring team preparedness and coordination.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Patient Access Representative
Saint Francis Healthcare System
Tulsa, OK
01.2019 - 08.2022
Facilitated patient registration and insurance verification processes to ensure seamless access to healthcare services.
Collaborated with clinical teams to address patient inquiries, ensuring accurate information dissemination.
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Front of House Manager
Bracco World Cafe & Island Bar
Okoboji, IA
05.2016 - 08.2021
Supervised daily operations, ensuring exceptional guest service and satisfaction.
Trained and mentored staff on best practices in hospitality and customer engagement.
Implemented efficient scheduling systems to optimize labor costs and coverage.
Built strong, respectful employee relationships to drive employee satisfaction in a high turnover industry