Rylie Boyd
Theodore
Summary
Dynamic and results-oriented professional with extensive experience with patient confidentiality and team leadership. Demonstrated expertise in verifying orders and enhancing team performance, significantly improving operational efficiency. Skilled in FDA and HIPAA compliance, showcasing a commitment to accuracy and regulatory standards. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Recent graduate with foundational knowledge in Psychology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Pharmacy Clerk
Conwells Pharmacy
08.2020 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
- Verified patient information to correctly dispense medications.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Organized pharmacy area to maintain clean and orderly environment.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
Shift Manager
Dunkin Donuts
06.2021 - 07.2022
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Education
Bachelor of Arts - Psychology
University of South Alabama
Mobile, AL12-2024
Skills
- Verifying orders
- Answering customer questions
- Patient confidentiality
- FDA and HIPAA compliance
- Records updating
- Proper labeling
- Processing payments
- Documentation
- Multitasking and organization
- Customer relations
Internships
Mobile County Community Corrections Center: Completed 120 hours of internship experience at the Mobile County Corrections center in the Drug Court program under supervision of Joyce Morrissette.
Timeline
Shift Manager
Dunkin Donuts
06.2021 - 07.2022
Pharmacy Clerk
Conwells Pharmacy
08.2020 - Current
Bachelor of Arts - Psychology
University of South Alabama
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