Rylie Decker
Carrollton,OH
Summary
Driven professional with a proven track record in quality assurance and customer service. Skilled in product inspection and adept at managing high-volume environments. Recognized for enhancing customer satisfaction and achieving a high rate of efficiency, demonstrating both hard and soft skills critical to operational success.
Overview
4
4
years of professional experience
Work History
Packer
Amazon
Akron, OH
11.2023 - 04.2024
- Protected materials for transport by correctly packaging products in boxes and mailers.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Completed daily orders with expert picking and packing of shipments.
Server/Bartender
Donnie’s On The Lake
Mineral City, OH
06.2023 - 11.2023
- Memorized over 20 menu items and rotating specials in order to give customized recommendations to guests.
- Handled challenging customer situations with professionalism and empathy, resolving issues to the satisfaction of both guests and management.
- Greeted new and returning customers and developed relationships resulting in customer loyalty.
- Managed cash and credit card transactions accurately, reconciling payments at the end of each shift.
Server/Bar Manager
The Finley
Ozark, MO
01.2021 - 04.2023
- Created weekly drink specials
- Wine presentations
- Memorized large lists of wines/spirits including seasonal menus.
- Recommended beverage pairings and consistently hit alcohol upsell goals.
- Kept an organized, clean and stocked bar.
- Served/bartend on large parties up to 100+ people including company parties, weddings, large birthday celebrations, etc.
- Prepared and served wine, craft beer and custom cocktails to 100-200 patrons a night.
- Recognized as top performer and mentioned in online reviews.
Assistant Rural Carrier
United States Postal Service, USPS
Springfield Missouri
02.2020 - 01.2021
- Sorted mail according to order of address appearance for easy access on routes.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases on routes.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Signed and received mail with signature requirements upon delivery and loading.
Education
Certification - CDL
Stark State College
Akron, OHSkills
- Product Inspection
- Quality Assurance
- Equipment Inspection
- Customer service
- Management
Timeline
Packer
Amazon
11.2023 - 04.2024
Server/Bartender
Donnie’s On The Lake
06.2023 - 11.2023
Server/Bar Manager
The Finley
01.2021 - 04.2023
Assistant Rural Carrier
United States Postal Service, USPS
02.2020 - 01.2021
Certification - CDL
Stark State College