Rylie Elswick
Ashland,KY
Summary
Customer service oriented individual with 4 years management experience in the culinary industry. My responsibilities in past positions include managing restaurant funds through the day, Stocking and ordering inventory, delegating tasks, and keeping operations running smoothly.
Overview
3
3
years of professional experience
Work History
Shift Manager
Cargo House Pizza
Ashland, KY
05.2023 - 06.2024
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Shift Manager
606 Coffee
Ashland, KY
12.2022 - 05.2023
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Managed daily cash intake by counting out registers and tabulating profits.
Shift Manager
Brenz Pizza
Columbus, OH
09.2022 - 12.2022
- Monitored store operations to ensure compliance with company policies and procedures.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Managed daily cash intake by counting out registers and tabulating profits.
Shift Manager
Pour House Coffee
Russell, KY
08.2021 - 07.2022
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
High School Diploma -
Boyd County High School
Ashland, KY05-2019
Skills
- Team Development
- Inventory Control
- Employee Training
- Energetic and Enthusiastic
- Hiring and Recruiting
- Flexible Schedule
- Customer service focus
- Performance monitoring
- Computer Skills
Timeline
Shift Manager
Cargo House Pizza
05.2023 - 06.2024
Shift Manager
606 Coffee
12.2022 - 05.2023
Shift Manager
Brenz Pizza
09.2022 - 12.2022
Shift Manager
Pour House Coffee
08.2021 - 07.2022
High School Diploma -
Boyd County High School
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