Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rylie Mussman

CLINTON

Summary

Detail-oriented Medical and Health Services Manager, passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor, focused on driving team collaboration.

Overview

3
3
years of professional experience

Work History

Hospital Management Intern

Unity Point St. Luke's
Cedar Rapids
01.2025 - 05.2025
  • Conducted research on current trends in health care delivery systems.
  • Evaluated existing programs for effectiveness in meeting organizational goals.
  • Attended meetings and took detailed notes for review.
  • Analyzed financial statements to identify opportunities for cost savings initiatives.
  • Prepared reports summarizing data related to hospital operations and performance metrics.

Volleyball Coach

Clinton Evolution Volleyball Club
Clinton
12.2021 - 03.2025
  • Developed and implemented individualized training plans for athletes to improve their performance.
  • Communicated regularly with parents regarding their child's progress in the sport.
  • Established open communication channels with players and parents, addressing concerns and providing program updates.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Organized weekly practices and developed strategies to help athletes reach their goals.

Customer Support Specialist

Backyard Oasis
Clinton
05.2022 - 08.2024
  • Developed innovative strategies to improve customer experience with the product or service offered by the company.
  • Responded to customer phone calls promptly, courteously, and professionally.
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.
  • Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
  • Recorded all customer interactions into the database system accurately and completely.
  • Ensured customer satisfaction through effective communication skills and problem resolution techniques.

Education

BBA - Health Care Administration

Mount Mercy University
Cedar Rapids, IA
05-2025

Skills

  • Effective communication
  • Multitasking
  • Time management abilities
  • Organizational leadership
  • Healthcare administration
  • Team collaboration
  • Critical thinking
  • Customer service
  • Data analysis
  • Attention to detail

References

References available upon request.

Timeline

Hospital Management Intern

Unity Point St. Luke's
01.2025 - 05.2025

Customer Support Specialist

Backyard Oasis
05.2022 - 08.2024

Volleyball Coach

Clinton Evolution Volleyball Club
12.2021 - 03.2025

BBA - Health Care Administration

Mount Mercy University

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Rylie Mussman