Rylie Pimentel
Michelle DeLaRosa
Delano,United States
Summary
Recent high school graduate who is dependable, motivated, and eager to begin a professional career. Strong communication skills, positive attitude and willingness to learn new skills. Works well independently and as a part of a team, takes direction well, and is committed to providing excellent customer service. Seeking an opportunity to gain experience and contribute to a positive workplace.
Work History
Library Volunteer
2 Months- Organized and maintained library inventory for improved accessibility.
- Supported library programs by preparing materials and assisting participants.
- Performed basic book reshelving and obtained items from book drop.
- Greeted staff and students, answered questions, and made book recommendations across subjects and genres.
Customer Service Representative
3 Months- Assisted customers with inquiries, providing accurate information and solutions.
- Collaborated with team members to streamline service processes and improve response times.
- Assisted customers with unit selection, ensuring proper sizing and pricing based on their needs.
- Followed supervisor instructions to complete tasks on time.
- Maintained a clean and organized workspace.
Education
High School Diploma - General Studies
- Honor Roll
- Student of the Month
- Outstanding Student Award
- Leadership
- Completion of College Careers
- Certificate of Leadership
- Elected to Mental Health Coordinator for Leadership, for the 2025/2026 school year
Skills
Customer service
Time management
Active listening
Goal oriented
Product knowledge
Incoming call management
Customer needs assessment
Email communication
Adaptability and flexibility
Phone etiquette
Issue follow up
Attention to detail
Teamwork and collaboration
Timeline
Library Volunteer
Maria Cordero
06.2026 - CurrentRead More
Customer Service Representative
Michelle DeLaRosa
05.2026 - CurrentRead More
Valley High School
High School Diploma from General Studies
Read More