Experienced fund development professional that aims to connect donors with their passion. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Director
Lincoln Memorial Hospital Foundation
08.2021 - 08.2023
Under direction of the President & CEO, take responsibility in planning, developing, and implementing a comprehensive fund development program aimed at producing greater philanthropic support for Lincoln Memorial Hospital
Foster deep relationships with individual supporters within the larger served community
Identify potential new prospects to support our foundation and develop strategies to strengthen those relationships
Partner with front-line staff, managers, volunteers, physicians, and board members to identify and qualify donor prospects
Plan, organize and implement fund raising strategies and campaigns for new facilities, equipment, and other major funding needs through annual, major and planned gifts
Maintain Foundation donor records
Ensure that all gifts are recorded in a timely manner and gifts balance with bank statements and investment accounts
Adhere to IRS guidelines on gift valuation
Lead donor stewardship plan through timely mailing of customized acknowledgement letters, phone calls, birthday cards, hospital room visits, and personal home visits as appropriate
Appropriately steward gifts entrusted to the Foundation
Train and encourage board members in their roles as philanthropic leaders of the Hospital and Foundation
Establish and maintain appropriate donor recognition societies and events
Coordinate meetings and activities of the Foundation Board of Directors
Represent Foundation interests on the Community Health Collaborative Advisory Board
Personally participate in community organizations and external activities that further educate community members about the services of the Hospital and Foundation, and encourage others to be involved with activities of local civic organizations whose programs and activities might support the Hospital
Strong communication and project management skills
Develop intimate knowledge of Lincoln Memorial Hospital and the surrounding community
Foster an environment of strong philanthropic support for the Hospital and Foundation
Lead the Foundation Operations Management Team (FOMT) in the development and execution of discrete tactics that will grow the donor base and increase charitable giving
Serve as a liaison between the Foundation and its investment manager
Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Represented organization to local public by giving presentations and speeches and participating in community events.
Advocated for organization and company mission to raise awareness and support.
Marketing & Outreach Assistant
Lincoln Memorial Hospital- Senior Life Solutions
11.2019 - 07.2021
Responsible for implementing marketing and outreach efforts for the Senior Life Solutions Department
Conduct initial and weekly follow-up visits to target markets in our service area including Assisted Living Facilities, Nursing Homes, Medical Groups and Hospitals, and Senior Centers
Extend outreach efforts to local businesses, churches, police and fire departments, and city councils
Create and update marketing collateral such as informational fliers, brochures, handouts, and posters to utilize in internal and external advertising
Maintain a close relationship with Community Relations Coordinators in the community to maximize the senior experience
Participate in local senior events and fundraisers to support local programs and promote Senior Life Solutions
Conduct presentations in front of large groups of people including Rotary Clubs, The Lincoln Woman’s Club, Eagles Clubs, The Oasis Senior Center, Springfield Clinic physician and nursing Meetings, Memorial Physician Services physician and nurses meetings, local schools, and internal presentations for hospital staff
Set up informational booths at senior citizen events and fundraisers
Participate in local radio interviews to promote the Senior Life Solutions program
Conduct cold calls to potential prospects
Track daily census of patients and review marketing strategies accordingly
Visit referrals and potential patients on the acute care unit at Abraham Lincoln Memorial Hospital and onsite at Nursing Homes to provide information on program and to provide face-to-face contact
Attend weekly, bi-weekly, and monthly marketing meetings within the community such as the Senior Task Force, Logan County Best Years Alliance, Community Health Collaborative, and the Sangamon County Aging Network
Pitch new marketing events such as the Mental Health Awareness Walk/5k at the ALMH Farmer’s Market
Plan the set-up of informational booths at the ALMH Farmer’s Market
Maintain professional relationships with the senior citizens that are admitted into the program
Strictly follow HIPPA guidelines and patient confidentiality
Office 365
Create graphic designs via Canva
Perform necessary clerical work for the department
Schedule patient transportation and meals
Follow-up with Senior Facilities and Doctor’s offices regarding patient referrals, admissions, discharges, and so on.
Office Support Specialist
Memorial Health
01.2019 - 10.2019
Responsible for the completion of prior authorization, pre-certification, and notification for third party and government payers for all pre-scheduled elective outpatient procedures
Utilize a thorough working knowledge of insurance plans and benefit structures to obtain detailed benefit information and maximize plan benefits
Assist in the re-design brochures, flyers, and other collateral
Assist in preparing creative content for the company’s internal social platform
Prepare and send customer letters to clients, contact vendors, and speak to medical supply agencies on behalf of the company
Perform dynamic coding of outpatient services
Responsible for providing notification of delays or denials of pre-authorization/pre-certification approvals to clinical staff
Process registration information for patients
Perform the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained the patients at the time of registration
Maintain knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures
Responds to a wide variety of complex customer inquiries and those from other internal/external sources regarding patient accounts.
Community & Public Relations Intern
Ameren Illinois
05.2018 - 12.2018
Assist in strengthening the Ameren Illinois reputation through public and media relations
Draft press releases
Assist in coordinating press events
Participate in organizing community outreach efforts across the state of Illinois including speaking events for a variety of audiences, informational booths at a number of large scale events, and volunteer events through the Ameren Cares charitable giving program
Support communication efforts such as brochures and other collateral, website updates
And content development
Collaborate with a dynamic team of individuals on new and innovative ways to influence our customers and energy stakeholders
Reconstruction and redesign of the Ameren Illinois YouTube page
Community and Municipal outreach
Internal communications
Social Media networking
Organization of online photo database
Working knowledge of Microsoft Office Suite on a daily basis
Canva
Assistance in website redesign
Office 365.
Assistant Volleyball Coach
Lincoln Community High School
08.2016 - 11.2017
Preparation of practices and games
Relaying information to local newspapers and media
Conduct interviews with local newspapers and sports channels
Responsible for the LCHS Volleyball social media sites.
Leasing Agent, Ole Miss Campus
Asset Campus Housing
09.2015 - 07.2016
Set up informational booths during, Miss sporting events, recruitments, and campus tours to market our student housing
Responsible for conducting creative promotional events
Maintained social media sites with unique marketing posts
Daily use of Microsoft Office Suite
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
Maintained tenant relations with regular tenant visits and phone calls
Implement new marketing strategies for the company
Promote the company to area businesses and organizations
Speak in front of large groups of people
Conducted apartment tours for potential tenants and answered any questions
Collected and kept careful records of rental payments
Handled customer complaints personally to verify they were properly handled
Maintained accurate and updated websites and printed materials
Monitored common areas for cleanliness and safety
Updated tenant and unit information to keep current in housing database
Bind leasing agreements.
Education
BBA - Business Administration
University of Illinois At Springfield
Springfield, IL
12.2018
Skills
Innovative and Visionary
Communications Strategies
Mission and Vision
Employee Motivation and Performance
Building Trust with Clients
Financial Management
Media Relations
Strategic Planning
Program Leadership
Blackbaud Database System
Certification
Professional Fundraising, Boston University
Activities
Lincoln Memorial Foundation Board of Directors (2021-2023)
Lincoln Memorial Hospital Community Health Collaborative Advisory Board (2021-2023)
Substance Use Prevention Coalition
Youth Mental Health & Obesity Control Coalition
Logan County Parks Coalition
Breastfeeding Support Coalition
Alpha Delta Pi Sorority
Ole Miss Club Volleyball (2015-2016)
Collegiate Athlete (2013-2014)
Timeline
Executive Director
Lincoln Memorial Hospital Foundation
08.2021 - 08.2023
Marketing & Outreach Assistant
Lincoln Memorial Hospital- Senior Life Solutions
11.2019 - 07.2021
Office Support Specialist
Memorial Health
01.2019 - 10.2019
Community & Public Relations Intern
Ameren Illinois
05.2018 - 12.2018
Assistant Volleyball Coach
Lincoln Community High School
08.2016 - 11.2017
Leasing Agent, Ole Miss Campus
Asset Campus Housing
09.2015 - 07.2016
BBA - Business Administration
University of Illinois At Springfield
Professional Fundraising, Boston University
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