Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

RYLYNN WELSH

Saint Thomas

Summary

I am a Nursing Student and a Health Policy and Administration graduate. I currently work as a Nursing Assistant at Waynesboro Hospital where I have gained a great knowledge and skills. I have been with Waynesboro Hospital for almost 3 years. I have 4 years of experience in customer service and retail. I also have a semester of internship with a Clinical Coordinator.

Overview

7
7
years of professional experience

Work History

Nursing Assistant

Wellspan
11.2022 - Current
  • Provides general nursing care and personal care assistance to patients, including activities of daily living and the removal of peripheral IVs and indwelling urinary catheter
  • Monitors patient condition levels; recognizes and reports changes in patient condition to the registered nurse
  • Possess the knowledge and skills to keep patients safe
  • Performs purposeful hourly rounds to identify and address patient needs
  • Obtains and electronically documents patient vital signs, including temperature, blood pressure, pulse oximetry, weight, respiration and pulse
  • Train and precept new employees
  • Performs Point-of-Care testing which may include blood glucose, hemocult and specific gravity testing
  • Performs quality control and instrument check procedures and maintains related records
  • Prepares patients for tests, procedures, etc
  • And transports patients to tests, procedures and different levels of care
  • Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens
  • Performs EKGs and transmits studies
  • Obtains and removes equipment and supplies necessary for patient care
  • Responsible for maintaining and storing equipment appropriately and completing electronic requests for equipment repairs
  • Maintains par levels of supplies and equipment on assigned unit(s)
  • Notifies supervisor when reorder points are reached
  • Responsible for stocking patient rooms, nursing areas, supply carts, etc
  • With appropriate items at required levels
  • Ability to learn quick
  • Answered patient call lights and performed timely services to enhance physical well-being of patients.
  • Adhered strictly to HIPAA regulations pertaining to confidentiality of medical records.
  • Utilized computer systems to document patient information according to established protocols.

Nursing Assistant

Wellspan
11.2022 - Current
  • Provides general nursing care and personal care assistance to patients, including activities of daily living and the removal of peripheral IVs and indwelling urinary catheter
  • Monitors patient condition levels; recognizes and reports changes in patient condition to the registered nurse
  • Possess the knowledge and skills to keep patients safe
  • Performs purposeful hourly rounds to identify and address patient needs
  • Obtains and electronically documents patient vital signs, including temperature, blood pressure, pulse oximetry, weight, respiration and pulse
  • Train and precept new employees
  • Performs Point-of-Care testing which may include blood glucose, hemocult and specific gravity testing
  • Performs quality control and instrument check procedures and maintains related records
  • Prepares patients for tests, procedures, etc
  • And transports patients to tests, procedures and different levels of care
  • Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens
  • Performs EKGs and transmits studies
  • Obtains and removes equipment and supplies necessary for patient care
  • Responsible for maintaining and storing equipment appropriately and completing electronic requests for equipment repairs
  • Maintains par levels of supplies and equipment on assigned unit(s)
  • Notifies supervisor when reorder points are reached
  • Responsible for stocking patient rooms, nursing areas, supply carts, etc
  • With appropriate items at required levels
  • Ability to learn quick
  • Answered patient call lights and performed timely services to enhance physical well-being of patients.
  • Adhered strictly to HIPAA regulations pertaining to confidentiality of medical records.
  • Utilized computer systems to document patient information according to established protocols.

Clinical Coordinator Internship

Wellspan Health - Waynesboro Hospital
01.2025 - 05.2025


  • Partners with the Nurse Manager to ensure that the unit strategic plan, vision, and goals are aligned with the System/nursing strategic plan.
  • Ensures adequate staffing levels and skill mix are maintained based on census and acuity.
  • Maintains established policies and procedures per National Patient Safety Goals, and agency and state regulations.
  • Ensures that appropriate nursing standards of care are developed and implemented based on EBP and nursing research.
  • Uses outcome driven data and Nursing Sensitive Indicators to drive and improve care.
  • Analyzes Patient Experience data to identify areas for improvement and works within the unit SDM structure to reach targets.
  • Facilitates and supports safe, quality care at the bedside by providing exemplary direct patient care.
  • Actively facilitates the performance appraisal process. Provides feedback and coaching to improve performance, promote accountability and support the healthy work environment. Uses Just Culture to resolve any performance issues or patient care concerns.
  • Partners with the Nurse Manager, Nurse Educator and unit-based committees to ensure appropriate orientation, competency and ability of all staff to provide safe, competent care.
  • Serves as a resource and positive role model/mentor to all staff. Supports and promotes SDM and encourages staff participation in shared decision-making.
  • Collaborates with the care team to adjust nursing care processes as indicated to ensure optimal patient care.
  • Actively participates in the growth and professional development of all staff by encouraging and supporting advancement through the clinical ladder, specialty certifications and supporting continuing education.
  • Ensures the care provided is consistent with the mission and goals of the system, meeting or exceeding quality outcomes and regulatory and financial goals.
  • Collaborates with the leadership team to identify and address operational problems and other barriers impeding care.
  • Works with policies


Customer Service Cashier

Keystone Outdoors
01.2018 - 06.2023
  • Resolved customer concerns to meet unique needs and boost satisfaction.
  • Assisted customers with product selection, inquiries, and order customization requests.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
  • Took initiative to identify opportunities for process improvements that would enhance customer experience or increase efficiency.
  • Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
  • Utilized problem solving skills to troubleshoot technical difficulties with POS systems or credit card machines.
  • Resolved customer complaints by exchanging merchandise, refunding money, or adjusting bills.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Provided assistance to other team members when needed to ensure the smooth operation of the store front end.
  • Maintained cleanliness at the checkout area by wiping down counters, sweeping floors.
  • Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts.
  • Followed all safety protocols regarding cash handling and security procedures.
  • Managed customer accounts and kept accurate records of customer transactions.
  • Replenished stock on shelves ensuring availability of items for customers.
  • Answered incoming calls promptly and professionally following established guidelines.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Processed returns and exchanges according to company policy in an efficient manner.
  • Greeted customers and provided friendly customer service.
  • Used POS system to compute accurate sales prices for purchase transactions.

Customer Service Cashier

Keystone Outdoors
01.2018 - 06.2023
  • Resolved customer concerns to meet unique needs and boost satisfaction.
  • Assisted customers with product selection, inquiries, and order customization requests.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
  • Took initiative to identify opportunities for process improvements that would enhance customer experience or increase efficiency.
  • Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
  • Utilized problem solving skills to troubleshoot technical difficulties with POS systems or credit card machines.
  • Resolved customer complaints by exchanging merchandise, refunding money, or adjusting bills.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Provided assistance to other team members when needed to ensure the smooth operation of the store front end.
  • Maintained cleanliness at the checkout area by wiping down counters, sweeping floors.
  • Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts.
  • Followed all safety protocols regarding cash handling and security procedures.
  • Managed customer accounts and kept accurate records of customer transactions.
  • Replenished stock on shelves ensuring availability of items for customers.
  • Answered incoming calls promptly and professionally following established guidelines.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Processed returns and exchanges according to company policy in an efficient manner.
  • Greeted customers and provided friendly customer service.
  • Used POS system to compute accurate sales prices for purchase transactions.

Education

Bachelor of Science - Health Policy and Administration

Penn State Mont Alto
Mont Alto, PA
05-2025

Bachelor of Science - Registered Nurse Candidate

Wilson College
Chambersburg
05-2027

High School Diploma - undefined

James Buchanan High School
Mercersburg, PA
05.2022

Minor - Human Development And Family Studies

Penn State Mont Alto
Mont Alto, PA
05-2025

Skills

  • Direct Patient Care
  • Behavior Redirection
  • Community Activities
  • Companionship and Emotional Support
  • Database Administration
  • Basic Care Services
  • Medical Terminology Knowledge
  • Client Documentation
  • Healthcare Administration
  • Family Communication
  • Calm Under Stress
  • Electronic Recordkeeping
  • Health Insurance Verification
  • HIPAA

Accomplishments

    • Dean’s List (multiple semesters)

    • Wellspan Shining Star award winner twice in 2024

    • Academic Achievement May 2025 from Penn State Mont Alto

Timeline

Clinical Coordinator Internship

Wellspan Health - Waynesboro Hospital
01.2025 - 05.2025

Nursing Assistant

Wellspan
11.2022 - Current

Nursing Assistant

Wellspan
11.2022 - Current

Customer Service Cashier

Keystone Outdoors
01.2018 - 06.2023

Customer Service Cashier

Keystone Outdoors
01.2018 - 06.2023

High School Diploma - undefined

James Buchanan High School

Bachelor of Science - Health Policy and Administration

Penn State Mont Alto

Bachelor of Science - Registered Nurse Candidate

Wilson College

Minor - Human Development And Family Studies

Penn State Mont Alto

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