Rym Hammouche
Data Analyst/Financial Analyst
Chicago,IL
Summary
A Detail-oriented and customer-focused individual with a diverse background in customer service, data management, and bookkeeping. Possessing a strong foundation in managing financial records and analyzing data,.Eager to pivot my skills into a more specialized role.
Overview
9
9
years of professional experience
Work History
Bookkeeper/ AR Specialist
iCanvas
Chicago, IL
12.2023 - Current
- Responsible for monitoring and managing accounts, and following up with any customer with outstanding payments
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained and processed invoices, deposits, and money logs.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Input financial data and produced reports using NetSuite .
- Supported management by processing invoices and documents with consistent on-time delivery.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Performed targeted collections on past due accounts aged over 30 days
Operations Specialist / Data Management
iCanvas
Chicago, IL
03.2019 - 12.2023
- Collected, arranged, and input information into database system.
- Coordinated closely with other departments to facilitate smooth flow of information across business units, ultimately ensuring consistent application of corporate policies on data handling.
- Improved order processing efficiency by automating data entry and streamlining workflows.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Lead Customer Service Representative
Worldwide Flight Services
Chicago, IL
10.2017 - 03.2019
- Supported revenue growth by upselling ancillary products such as seat upgrades or priority boarding passes during customer interactions.
- Processed visa and passport information accurately, ensuring all international travelers met entry requirements for their destinations.
- Resolved customer complaints promptly, maintaining a high level of professionalism.
- Coordinated with airline staff to ensure smooth boarding procedures for all passengers.
- Collaborated with team members to manage gate operations effectively during peak periods.
- Demonstrated strong commitment to safety by adhering to company policies and federal regulations at all times.
- Processed flight reservations efficiently, minimizing errors and delays
- Handled luggage issues professionally, reuniting lost bags with their owners as quickly as possible. Participating in naming our station best in the world for three consecutive months.
- Make public address announcements as required
Warehouse and Cash Manager
OPPO Telecommunication
Algiers, IL
09.2015 - 08.2017
- Implemented robust cash controls, reducing instances of fraud and loss while maintaining a secure environment for all transactions.
- Developed and maintained business continuity plans to ensure seamless operations in the event of unforeseen disruptions.
- Led efforts to automate manual processes within the department, increasing efficiency levels while reducing potential errors in data entry tasks.
- Managed daily cash positions, ensuring adequate liquidity for operational needs while maximizing returns on idle funds.
- Ensured timely processing of invoices, payroll disbursements, and other payments to maintain vendor relations and avoid late fees or penalties.
- Served as subject matter expert on payment processing systems, providing guidance on best practices and driving continuous improvement initiatives.
- Reduced discrepancies in cash handling by conducting regular audits and providing staff training.
- Maintained accurate financial records, ensuring compliance with company policies and regulatory requirements.
Education
Google Certified Data Analyst -
Google
Certification - CSCP - Certified Supply Chain Specialist
DePaul University
Chicago, IL 05.2001 -
Master of Arts - Business And Managerial Economics
HEC
05.2001 -
Bachelor of Arts - Business And Managerial Economics
HEC
Algeria 05.2001 -
Skills
NetSuite
Accounts Receivable and Paypable
Bank Reconciliation
Invoice Processing
SQL
ERP Systems
Bilingual (French Native, Arabic Native, and English Fluent)
Customer Service
Problem solving
Team Management
Supply Chain Management
Reporting
MS Office expert
Attention to Detail
Timeline
Bookkeeper/ AR Specialist
iCanvas
12.2023 - Current
Operations Specialist / Data Management
iCanvas
03.2019 - 12.2023
Lead Customer Service Representative
Worldwide Flight Services
10.2017 - 03.2019
Warehouse and Cash Manager
OPPO Telecommunication
09.2015 - 08.2017
Certification - CSCP - Certified Supply Chain Specialist
DePaul University
05.2001 -
Master of Arts - Business And Managerial Economics
HEC
05.2001 -
Bachelor of Arts - Business And Managerial Economics
HEC
05.2001 -
Google Certified Data Analyst -
Google
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