RYME HAJILA
Highlands Ranch,CO
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
LARA L.L.C
08.2024 - 01.2025
- Led daily operations of a high-volume restaurant, managing a team of 10+ to deliver exceptional service, operational efficiency, and customer satisfaction.
- Implemented a new POS system, enhancing order management, reducing wait times, and increasing table turnover.
- Led large catering operations, coordinating logistics and client communication to drive significant revenue growth.
- Implemented cost-saving operational strategies that improved workflow and product quality, resulting in a 15% revenue increase in 3 months.
- Researched and partnered with a new supplier, reducing costs and improving product quality through outsourcing, while lowering labor costs and operational time.
- Trained and mentored staff, fostering a culture of continuous improvement and enhancing team performance under pressure.
- Boosted revenue by refining upselling techniques and equipping staff with effective product recommendations.
- Cultivated a positive team culture, strengthening relationships with staff and customers to maintain high morale and smooth operations.
- Played a key role in menu redesign, introducing trending dishes and optimizing pricing, which increased profitability and customer retention.
- Managed social media and online presence, creating engaging content that boosted visibility and customer engagement by 20%.
- Ensured compliance with health, safety, and legal regulations, maintaining a safe and welcoming environment for guests.
- Monitored financials, inventory, and cash flow, implementing solutions that reduced shrinkage and improved cost control.
- Communicated effectively in multiple languages with both employees and customers from diverse backgrounds, preventing misunderstandings and fostering strong relationships.
- Led crisis management operations and resolved conflicts and complaints, using my cross-cultural communication skills to de-escalate situations and maintain a positive environment.
General Management & Leadership Intern
LARA L.L.C
05.2024 - 08.2024
- Managed daily operations, ensuring efficient service and high-performance standards.
- Executed marketing strategies, including social media campaigns, to increase customer engagement and drive foot traffic.
- Contributed to menu planning and pricing, enhancing customer satisfaction and boosting profitability.
- Delivered exceptional customer service, resolving inquiries and complaints to maximize retention.
- Fostered a positive work culture, boosting employee morale and improving guest experiences.
- Coordinated staff schedules, managed inventory, and monitored cash flow for optimal operational efficiency.
- Developed leadership and problem-solving skills, addressing challenges in a fast-paced environment.
Co-founder / Marketing & Communications Manager
SKINDEEP Paramedical Aesthetics
02.2015 - 05.2022
- Co-founded the company and spearheaded marketing strategies, driving brand visibility through PR, digital media, and reputation management.
- Boosted sales by 20% with innovative advertising, targeted campaigns, and strategic market positioning.
- Accelerated business growth by cultivating industry partnerships and aligning marketing initiatives with market trends and company goals.
- Shaped the company’s vision and direction, actively influencing strategic decisions and leading brand and marketing initiatives.
Digital Brand Officer
H4H Humans4Help
04.2019 - 05.2020
- Optimized digital marketing campaigns, driving engagement and ensuring brand consistency across platforms.
- Analyzed data to identify growth opportunities, refining product development and brand positioning.
- Managed creative projects, delivering high-quality assets on time while maintaining brand integrity.
- Developed and executed strategies to expand brand reach and promote products online.
- Trained teams on product content and digital tools to align with brand messaging.
- Conducted market research to strengthen brand positioning and competitive edge.
- Built relationships with stakeholders and influencers to enhance brand visibility.
- Created marketing materials (copy, images, videos) aligned with brand identity.
- Wrote press releases, boosting media exposure and brand credibility.
- Launched successful campaigns, increasing website traffic and engagement.
- Improved email marketing through A/B testing, raising open and click-through rates.
- Analyzed KPIs to track campaign success and optimize ROI.
- Enhanced website SEO, driving organic traffic through targeted strategies.
Brand Development & Digital Marketing Assistant
H4H Humans4Help
09.2018 - 02.2019
- Developed and delivered pitch materials, proposals, and presentations to drive key business opportunities.
- Led social media campaigns, engaging target audiences through strategic content and ad placements to increase brand visibility.
- Improved the company website’s SEO, user experience, and conversion rates, optimizing overall performance.
- Supported new product launches with creative content, ensuring consistent and effective brand messaging.
- Analyzed market trends and competitor activity to inform timely and relevant marketing strategies.
Office Manager
NAUFAL Architecture
06.2011 - 12.2014
- Optimized office operations to enhance efficiency and ensure timely project delivery.
- Managed client and vendor relationships, negotiating contracts and securing cost-effective pricing.
- Streamlined inventory and procurement processes, reducing costs and supporting project needs.
- Collaborated with architects and project managers to ensure seamless communication and alignment with client requirements.
- Implemented tracking systems to monitor client interactions and project progress, boosting client satisfaction and retention.
Education
MBA - Organizational Leadership
MERCY UNIVERSITY
Manhattan, NY05-2024
Master of Science - Marketing Management
ESIC BUSINESS & MARKETING SCHOOL
Madrid, Spain02-2019
Master of Science - Marketing Management
INTERNATIONAL UNIVERSITY OF RABAT UIR)
Morocco02-2019
BBA - Business And Managerial Economics
University of Ibn Tofail
Morocco01-2015
High School Diploma -
Abdelmalek As Saadi
Morocco06-2008
Skills
- Leadership and team building
- Staff management
- Customer relations
- Branding
- Media Relations
- Graphic design
Certification
Bloomberg Market Concepts, 2022.
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Interests
- Graphic Design
- Photography / Videography
- Food Blogging
- Web Development and Design
- Pilates
Timeline
General Manager
LARA L.L.C
08.2024 - 01.2025
General Management & Leadership Intern
LARA L.L.C
05.2024 - 08.2024
Digital Brand Officer
H4H Humans4Help
04.2019 - 05.2020
Brand Development & Digital Marketing Assistant
H4H Humans4Help
09.2018 - 02.2019
Co-founder / Marketing & Communications Manager
SKINDEEP Paramedical Aesthetics
02.2015 - 05.2022
Office Manager
NAUFAL Architecture
06.2011 - 12.2014
MBA - Organizational Leadership
MERCY UNIVERSITY
Master of Science - Marketing Management
ESIC BUSINESS & MARKETING SCHOOL
Master of Science - Marketing Management
INTERNATIONAL UNIVERSITY OF RABAT UIR)
BBA - Business And Managerial Economics
University of Ibn Tofail
High School Diploma -
Abdelmalek As Saadi
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