Rynada Folsom
Hahira,GA
Summary
Dynamic Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader with a history of meeting company goals. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
Work History
DoD Mail Clerk
Bobby Dodd Institute
Moody A F B, GA
01.2022 - Current
- Weighs letters and packages and calculates costs based on classification, weight and destination.
- Sort and place mail into mailboxes and post office boxes with high levels of accuracy.
- Distributes mail to military units and other businesses, delivering to approximately 40+ customers per shift.
- Reviews, processes, tracks, and manage top secret correspondence and official federal government mail.
- Verifies compliance with Air Force Instruction law and regulations.
- Reports on incidents, suspensions and other concerns to supervisory personnel.
- Briefs new personnel on current DoD policies and emerging threats.
Field Representative
US Census Bureau
Hahira, GA
04.2021 - 04.2022
- Offered hands-on assistance to customers, identifying needs and maintaining current knowledge of consumer preferences.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Interviewed designee using approved database program to promote positive feedback and engagement.
Field Supervisor
Department Of Commerce
Hahira, GA
01.2020 - 11.2020
- Maintained 95% accuracy while updating databases with decennial data and verifying procedural changes.
- Evaluated team performance and progress, and made proactive adjustments.
- Carefully documented statements, observations and evidentiary materials.
- Conducted interviews with potential witnesses and clients.
- Seized evidence for investigations and interviewed involved parties.
Administrative Assistant
Metro Accounting & Professional Services, LLC
Moody A F B, GA
09.2017 - 09.2019
- Served as main point-of-contact for over 325 military personnel, supporting administrative needs and workflow tasks efficiently.
- Conducted thorough investigations into suspicious activities to help develop strong criminal cases.
- Gathered facts from interviews of suspects, witnesses and complainants.
- Collaborated with installation manager on investigations, policies, rules, regulations and statutes.
- Identified witnesses and collected statements to gather information and pursue remedies for violations of the Air Force Privacy Act Program.
- Delivered calm, professional statements to support case evidence, establish timelines and offer professional expertise.
Rural Carrier Associate
United States Postal Service, USPS
Ray City, GA
02.2016 - 11.2017
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Increased sales by 40% through excellent customer service presentation.
- Signed and received mail with signature requirements upon delivery and loading.
Business Operations Manager
J & J Cleaning Services, LLC
Adel, GA
10.2014 - 01.2016
- Devised processes to boost long-term business success and increased profit levels by 35%.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
Education
Bachelor of Arts - Political Science And Government
Valdosta State University
Valdosta, GA05.2014
Skills
- Evidence Gathering
- Trial Preparation Assistance
- Litigation Documents
- Investigation Tactics
- Willing To Travel
- Manage Cases
- Valid Driver’s License
- Report Development
- Psychology
- Social Work
Timeline
DoD Mail Clerk
Bobby Dodd Institute
01.2022 - Current
Field Representative
US Census Bureau
04.2021 - 04.2022
Field Supervisor
Department Of Commerce
01.2020 - 11.2020
Administrative Assistant
Metro Accounting & Professional Services, LLC
09.2017 - 09.2019
Rural Carrier Associate
United States Postal Service, USPS
02.2016 - 11.2017
Business Operations Manager
J & J Cleaning Services, LLC
10.2014 - 01.2016
Bachelor of Arts - Political Science And Government
Valdosta State University
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