Energetic and motivated individual with incredible people management and customer service skills. Proven ability to manage sensitive situations with professionalism and empathy, fostering trust and respect among families and military personnel alike. Committed to enhancing operational efficiency through effective collaboration and training initiatives, driving seamless support for both service members and their families. Ready to leverage strong people management and customer service skills in a Direct Support Assistant role.
Serving as a Mortuary Affairs Coordinator within the Department of Defense. Supervised the dignified care and processing of deceased military personnel. Responsibilities include coordinating with families, ensuring compliance with regulations, and managing logistics for the respectful treatment of remains. This role necessitates a sensitive approach to handling difficult circumstances, while maintaining professionalism. Collaboration with various military and civilian agencies is essential to ensure seamless operations and support for grieving families. Ensured the causality process was being followed in accordance with Army regulations.
Engagement with the New York Army National Guard involves a range of responsibilities aimed at supporting military operations and community engagement. This position requires a commitment to service, teamwork, and adaptability in various roles. Compassionate leadership is essential to taking care of soldiers. Activities may include training exercises, logistical support, and community outreach initiatives, which are vital for maintaining readiness and fostering relationships between the military and local communities. Participation in drills and missions enhances skills and contributes to personal and professional development.