Ryoko Reyes
Eagle River,AK
Summary
Bilingual (Japanese/English) administrative professional with over a decade of public administration, law enforcement assistance, official translation/interpretation, secondary education, and U.S. military base operations. Possesses a deep, lifelong understanding of Japanese culture combined with extensive experience living in the United States. Proven ability to coordinate well with others in high-stakes public service environments, perfectly aligning with the professional standards expected at a Japanese Consular Office.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Childcare Provider
U.S. Air Force Child Development Center
Sheppard AFB, TX, Seymour AFB, NC
04.2019 - 08.2020
- Welcomed and managed daily care needs of children from military families, ensuring effective communication with parents and coworkers
- Ensured compliance with federal safety regulations and emergency protocols in high-security military facility across two Air Force bases
Interpreter/Translator
18th Security Forces Squadron
Kadena Air Base, Okinawa
04.2015 - 08.2017
- Managed front-line operations, welcoming individuals, taking phone calls and emails, and handling the needs of both Japanese nationals and military personnel using both English and Japanese
- Processed and handled sensitive administrative paperwork, official certifications, and verification records
- Supported various other duties as assigned under the Admin Section, demonstrating a strong understanding of Japanese culture while coordinating seamlessly with coworkers and external guests
Police Administration
Okinawa Prefectural Police
Naha City, Okinawa
10.2011 - 03.2015
- Managed the front counter to handle the needs of local citizens, international tourists, and U.S. military personnel; coordinated the lost-and-found database and processed related public paperwork using both English and Japanese
- Handled internal administrative paperwork, processed payroll accounting, and coordinated fiscal records under the strict guidelines expected of an administrative office
- Managed work related to internal staff support by advising personnel on benefits programs, health-related allowances, and tax preparation paperwork
Contract Translator
Awase Kotsu Co., Ltd [Awase Transportation]
Okinawa City, Okinawa
07.2011 - 09.2011
- Translated highly sensitive, formal paperwork between the Japanese corporation and U.S. military base procurement offices, ensuring all text met official administrative standards
- Analyzed, translated, and interpreted complex legal regulations and strict guidelines issued by the U.S. military that the taxi company was required to follow to maintain official compliance
Administrative Clerk (Temporary)
Okinawa Prefectural Tax Office
Naha City, Okinawa
04.2010 - 09.2010
- Handled work related to internal office coordination by directly supporting HR staff with data entry, personnel record management, and administrative workflows
English Teacher (Temporary)
Okinawa Prefectural Board of Education
Tomigusuku High School, Yaeyama Nourin High School
04.2007 - 03.2010
- Designed and delivered communicative English curricula across two public high schools, coordinating team-teaching strategies alongside international educators to foster global awareness among Japanese students
- Served as an on-site cultural advisor for incoming foreign Assistant Language Teachers (ALTs); facilitated their relocation and community integration by assisting with housing, vehicles, and critical mental health and adaptability support
Contract Interpreter and Translator
Tomigusuku City Cultural Affairs Division
Tomigusuku City, Okinawa
10.2006 - 03.2007
- Provided specialized linguistic and administrative support for the publication of the city's historical books, specifically handling the "Immigration" edition
- Operated audio playback and data management systems to listen to official recorded interviews of Okinawan immigrants in Brazil and Hawaii, creating precise English transcriptions
- Translated highly complex oral histories, interviews, and cultural statements from English into formal Japanese, ensuring absolute accuracy for the permanent public archive
Education
Bachelor of Arts - International Language And Culture Study
University of Ryukyus
Okinawa03-2005
Associate of Applied Science - Radiologic Technology
Clovis Community College
Clovis, NMSkills
- Language (Japanese/English)
- Communication
- Customer service
- Compliance and security
- Records management
- Problem-solving
- Team building
- Information intake
Certification
- U.S. Air Force Child Development Program Training Module (CDPA), completed 2020
- North Carolina Driver's License, renewed Dec. 2019 (valid through Aug. 2027)
- Japanese High School Teaching License, Type 1 (English), 2005
- EIKEN Test in Practical English Proficiency, Pre-1st Grade, 2004
Timeline
Childcare Provider
U.S. Air Force Child Development Center
04.2019 - 08.2020
Interpreter/Translator
18th Security Forces Squadron
04.2015 - 08.2017
Police Administration
Okinawa Prefectural Police
10.2011 - 03.2015
Contract Translator
Awase Kotsu Co., Ltd [Awase Transportation]
07.2011 - 09.2011
Administrative Clerk (Temporary)
Okinawa Prefectural Tax Office
04.2010 - 09.2010
English Teacher (Temporary)
Okinawa Prefectural Board of Education
04.2007 - 03.2010
Contract Interpreter and Translator
Tomigusuku City Cultural Affairs Division
10.2006 - 03.2007
Bachelor of Arts - International Language And Culture Study
University of Ryukyus
Associate of Applied Science - Radiologic Technology
Clovis Community College