Ryon Sheppard
Rialto
Summary
Experienced Security Supervisor with 5 years in managing security operations and optimizing safety protocols. Led development and implementation of security policies, conducted training, and oversaw incident investigations. Demonstrated leadership through effective team supervision and crisis management, ensuring compliance and safety in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Supervisor
Inter-Con Security Systems
Colton
11.2024 - Current
- Supervised team of security personnel, ensuring effective operations and strict adherence to protocols to maintain safety standards.
- Developed and implemented security policies and procedures, enhancing overall safety measures.
- Conducted training sessions for staff on emergency response and conflict resolution strategies, enhancing team readiness for critical situations.
- Managed incident reports and investigations, delivering analysis to refine security processes and address vulnerabilities.
Security Supervisor/Officer
Brosnan Risk Consultants
Rialto
02.2022 - 11.2023
- Developed and implemented security policies and procedures, enhancing overall safety measures.
- Supervised team of security personnel, ensuring adherence to protocols and enhancing effectiveness of security operations.
- Conducted regular training sessions for staff on emergency response and conflict resolution strategies.
- Managed incident reports and investigations, analyzing data to strengthen security processes.
Security Officer
Priority One
Corona
06.2020 - 02.2022
- Responded promptly to alarms and emergency situations, ensuring the safety of personnel and property.
- Monitored premises, successfully deterring theft, vandalism, and security breaches.
- Conducted regular patrols and inspections, reporting any irregularities to management.
- Collaborated with law enforcement and emergency services, enhancing response effectiveness during incidents.
Money Service Clerk
Walmart
Fontana
04.2018 - 01.2020
- Managed cash register operations, overseeing cash transactions and processing returns while ensuring high levels of customer satisfaction.
- Maintained accurate records of daily sales, returns, and voids to reconcile with end-of-day reports.
- Trained and supervised team of cashiers to enhance checkout efficiency and deliver exceptional customer experiences.
- Resolved customer complaints regarding refunds or exchanges to maintain satisfaction and loyalty.
- Maintained a clean and organized checkout area by regularly restocking bags and receipt paper rolls.
- Ensured compliance with all financial regulations related to cash handling procedures at the cashier stations.
Education
High school diploma or GED -
Redlands High
Redlands, CA02-2020
Skills
- Field equipment knowledge
- Team leadership security systems and technology
- Operational oversight
- Risk assessment
- Detail orientation and crisis management
- Supervising experience
- Employee training
- Team leadership
- Clear communication
- Problem resolution
- Clear communication
- Clear communication
- Operational oversight
Certification
- Driver's License
- CPR Certification
Timeline
Field Supervisor
Inter-Con Security Systems
11.2024 - Current
Security Supervisor/Officer
Brosnan Risk Consultants
02.2022 - 11.2023
Security Officer
Priority One
06.2020 - 02.2022
Money Service Clerk
Walmart
04.2018 - 01.2020
High school diploma or GED -
Redlands High