Ryondai Brown
Summary
Dependable Receptionist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Committed to learning new tasks and considered highly motivated employee.
Overview
4
4
years of professional experience
Work History
Healthy Acres Veterinary Clinic
Healthy Acres
01.2023 - Current
- Enhanced clinic efficiency by maintaining organized medical records and updating client information.
- Kept detailed records of animal treatments and medications.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Managed inventory of medical supplies effectively to avoid shortages while minimizing costs for the clinic.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Streamlined appointment scheduling processes, reducing wait times for both clients and practitioners.
- Contributed to the growth of the clinic''s clientele through excellent customer service and referrals from satisfied clients.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Provided excellent customer service at reception, greeting clients warmly and efficiently handling appointment scheduling and billing inquiries.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Gained strong leadership skills by managing projects from start to finish.
Bank Teller
Isabella Bank
08.2021 - 01.2023
- Prepared regular reports on transaction data for management review, assisting in the identification of potential areas for improvement.
- Wrote and distributed customer correspondence.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Turned in excess cash to maintain drawer security.
- Placed orders for customer checks and verified starting numbers.
Gas Station Attendant
Fates Mini Mart
07.2020 - 09.2022
- Supported promotional efforts by informing customers of current sales events and discounts available.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Maintained inventory of all saleable items.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Cleaned up gas and other spills in accordance with spill procedures.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
- Responded to all customer inquiries thoroughly and professionally.
Education
High School Diploma -
Chippewa Hills High School
Remus, MI05.2020
Skills
- Preventive Care Knowledge
- Client Education
- Veterinary Terminology
- Cash Drawer Balancing
- Patient Check-Ins
- Customer Service
- Customer Billing
- Attention to Detail
- Appointment Scheduling
- Reception Area Maintenance
- Microsoft Office
- Relationship Building
Timeline
Healthy Acres Veterinary Clinic
Healthy Acres
01.2023 - Current
Bank Teller
Isabella Bank
08.2021 - 01.2023
Gas Station Attendant
Fates Mini Mart
07.2020 - 09.2022
High School Diploma -
Chippewa Hills High School
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