Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Relationship Banker
TRUIST
05.2024 - Current
Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
Resolved complex customer issues, resulting in increased trust and loyalty among clients.
Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
Provided support during audits by ensuring accurate documentation was maintained for all client interactions.
Collaborated with branch team members to achieve sales targets and improve overall performance.
Generated revenue growth by successfully closing deals on loans, lines of credit, mortgages, and other banking products.
Relationship Banker
TRUIST
03.2023 - 03.2024
Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
Strengthened client relationships by providing personalized banking solutions and excellent customer service.
Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Expanded client base through effective networking and referral generation, leading to increased business opportunities.
Universal Banker
TRUIST
06.2021 - 03.2022
Provide a consistent client experience through primarily handling client transactional needs, including deposits, cashing checks, loan payments, money orders and official checks
Serve as a contact for opening new accounts, while suggesting different products that fit the clients financial needs, maintenance of those accounts
Perform more complex services like wire transfers, and light stream loans
Vault teller with responsibilities of ordering money
Educate clients on digital, self service solutions including ATM, Online and Mobile banking
Committed to providing the perfect client experience to enhance the community
Adhere to internal guidelines, operational procedures and risk management policies
Owner
Body by Science, LLC
08.2017 - Current
Coach the 20th ranked Powerlifter in United States Powerlifting Association
Create and implement Strength and Conditioning programs for athletes of all ages
Personal Strength and Conditioning for weightlifters and powerlifters
Organize and create fluid schedules to enhance athlete/client atmosphere
Manage expenditures and revenue spreadsheets
Football Part-Time Assistant Strength and Conditioning Coach
Georgia Southern University
04.2019 - 07.2020
Implement prehab drills, agility and workouts for the day, while maintaining a safe environment
Run injured player workouts and work with Skill position players (QBs, RBs, DBs, WRs, Safeties)
Assist with Developmental Athletes (Freshmen, Transfers, Walk-ons, Red-shirts)
Evaluate and assess needs of the athletes
Design, modify and handle nutritional needs for post-workouts
Assist with Intern Development
Set up field for Team Comp
And help run Blue Collar (player-ran practice)
Maintain facilities and upkeep of equipment in the weight room
Game Day prep, Sideline duties, halftime set up, Warm up for Pregame/Halftime
Personal Trainer
Georgia Southern University
01.2019 - 08.2020
Consult, conduct fitness assessments and train students, faculty and staff to reach their personal goals
Create and implement block periodization; teach monthly seminars on technique and nutrition
Risk Management – maintaining a safe environment for guests
NSCA Certified Strength and Conditioning Specialist
USAW – Athletic Development Model
USAW – Sports Performance Coach/Referee
CPR/AED/First Aid
USAPL – Certified Coach
Sports First Aid
USADA/WADA Course Completion
Significant Achievements
Palm Beach State College, Lake Worth, Florida, Southern Regional All Conference Pitcher and Palm Beach State Panther Award, Spring 2013, 11 wins and 3 losses
Competencies And Skills
Coach and motivate athletes
Technician style of coaching
Process detailed information
USAPL Powerlifter
Adaptability of periodization
Proficient in MS Office Word, Excel, PowerPoint
Timeline
Senior Relationship Banker
TRUIST
05.2024 - Current
Relationship Banker
TRUIST
03.2023 - 03.2024
Universal Banker
TRUIST
06.2021 - 03.2022
Football Part-Time Assistant Strength and Conditioning Coach