Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryshari Burley

Albany,US

Summary

Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering Five years of related experience.

Overview

9
9
years of professional experience

Work History

Training Coordinator

Faith Center CDC
04.2018 - 05.2023
  • Created and maintained detailed training records and reports for management review.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Produced training manuals, presentations and resources for enhanced learning.
  • Worked with central management to identify, plan, align, and address training needs.
  • Compiled training handbook and related course materials.
  • Wrote training manuals for 50 employees and 10 positions according to strict company guidelines and protocols.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Organized and planned training programs, providing expert advice and guidance on course design, testing, and development of training support materials.
  • Managed the scheduling and coordination of training classes using training systems, ensuring efficient allocation of resources for the organization.
  • Assessed training needs and validated Individual Development Plans (IDPs), ensuring alignment with organizational goals and objectives.
  • Identified target audience for training programs, registered and enrolled students, and scheduled employees for appropriate training sessions.
  • Facilitated communication by notifying employees and their respective supervisors about training schedules and requirements.
  • Monitored and tracked training completions and compliance, maintaining accurate documentation and updating training records.
  • Certified training completion on behalf of employees, ensuring adherence to established standards.
  • Prepared and delivered educational briefings to Board Members, providing comprehensive information on the overall education program and its benefits.

Retail Sales Associate

United States Postal Service
05.2017 - 06.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained a clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Logged reports, expenses, receipts, and sales documents into a digital database.

Combat Engineer (12B)

United States Army
12.2013 - 02.2018
  • Prepared teams for combat operations by bringing in and effectively training top talent.
  • Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
  • Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
  • Trained in use of tear gas, passive ordnance and explosives.
  • Operated multiple types of heavy equipment to prepare roads, runways and bunkers.
  • Maintained 100% accountability of assigned equipment worth more than $1,300,000.00.
  • Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.

Education

Bachelor of Science - Political Science

University of Maryland Global Campus
College Park, MD
05.2024

Skills

  • Customer acquisition
  • Financial planning
  • Policy implementation
  • Project management
  • Problem-solving
  • Critical thinking
  • Supervision and Mentoring
  • Civilian Relations
  • Multitasking Abilities
  • Microsoft Office
  • Training Initiatives
  • Data Processing
  • Local Government
  • Employee Performance Management System

Timeline

Training Coordinator

Faith Center CDC
04.2018 - 05.2023

Retail Sales Associate

United States Postal Service
05.2017 - 06.2019

Combat Engineer (12B)

United States Army
12.2013 - 02.2018

Bachelor of Science - Political Science

University of Maryland Global Campus
Ryshari Burley