Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering Five years of related experience.
Overview
9
9
years of professional experience
Work History
Training Coordinator
Faith Center CDC
04.2018 - 05.2023
Created and maintained detailed training records and reports for management review.
Coordinated with department leaders to identify training needs and develop targeted solutions.
Produced training manuals, presentations and resources for enhanced learning.
Worked with central management to identify, plan, align, and address training needs.
Compiled training handbook and related course materials.
Wrote training manuals for 50 employees and 10 positions according to strict company guidelines and protocols.
Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Organized and planned training programs, providing expert advice and guidance on course design, testing, and development of training support materials.
Managed the scheduling and coordination of training classes using training systems, ensuring efficient allocation of resources for the organization.
Assessed training needs and validated Individual Development Plans (IDPs), ensuring alignment with organizational goals and objectives.
Identified target audience for training programs, registered and enrolled students, and scheduled employees for appropriate training sessions.
Facilitated communication by notifying employees and their respective supervisors about training schedules and requirements.
Monitored and tracked training completions and compliance, maintaining accurate documentation and updating training records.
Certified training completion on behalf of employees, ensuring adherence to established standards.
Prepared and delivered educational briefings to Board Members, providing comprehensive information on the overall education program and its benefits.
Retail Sales Associate
United States Postal Service
05.2017 - 06.2019
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained a clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeled items, and arranged according to size or color.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered questions about store policies and addressed customer concerns.
Used POS system to process sales, returns, online orders, and gift card activations.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Issued receipts and processed refunds, credits, or exchanges.
Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Logged reports, expenses, receipts, and sales documents into a digital database.
Combat Engineer (12B)
United States Army
12.2013 - 02.2018
Prepared teams for combat operations by bringing in and effectively training top talent.
Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
Trained in use of tear gas, passive ordnance and explosives.
Operated multiple types of heavy equipment to prepare roads, runways and bunkers.
Maintained 100% accountability of assigned equipment worth more than $1,300,000.00.
Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
Upheld code of conduct and maintained professionalism in stressful situations.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.