S. AYA JONES

• - Supported the operation of complex mechanical and automated control systems, diagnosing performance issues and implementing corrective actions to maintain system uptime and reliability.
• - Led structured root-cause investigations into recurring system failures, resulting in an 80% reduction in equipment stoppages.
• - Developed and executed preventive maintenance plans to extend equipment life and ensure operational continuity.
• - Collaborated with contractors, maintenance teams, and technical vendors to complete system repairs and component replacements.
• - Provided hands-on training to operators and staff in safe system operation, troubleshooting steps, and updated maintenance protocols.
• - Monitored system dashboards, operational metrics, and equipment health indicators to proactively identify system deficiencies.

- Monitored critical operational systems, responded to performance alerts, and coordinated issue resolution across multi-site teams.

- Documented equipment and system performance trends, generating reports used in leadership decision-making.

- Improved reliability through process standardization, documentation enhancements, and staff coaching.