Summary
Overview
Work History
Education
Skills
Work Preference
Software
Timeline
Hi, I’m

Heather Cranford

Atlanta,GA
Heather Cranford

Summary

Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

8
years of professional experience

Work History

XtremeClean404
Atlanta, Georgia

Manager
07.2020 - Current

Job overview

  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Implemented cost-saving measures to reduce operational costs without compromising quality standards.
  • Enforced rules and regulations set forth by management regarding health, safety and security policies.
  • Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Established effective communication between team members in order to foster a positive work environment.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.

GoldieLocs
San Franciaco, California

Manager
06.2016 - 08.2020

Job overview

  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Conducted performance reviews for team members.
  • Ensured compliance with regulatory requirements and industry standards.

Education

Laney College
Oakland, CA

Some College (No Degree) from Business Administration And Management

University Overview

Skills

  • Marketing
  • Staff Development
  • Performance Management
  • Business Administration
  • Business Planning
  • Customer Relationship Management (CRM)
  • Sales management
  • Time Management

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balance4-day work week

Software

Microsoft

Timeline

Manager
XtremeClean404
07.2020 - Current
Manager
GoldieLocs
06.2016 - 08.2020
Laney College
Some College (No Degree) from Business Administration And Management

Similar Profiles

CREATE PROFILE
Heather Cranford