Shakla Davis
Oldtown,ID
Summary
Motivated individual with experience in customer service and animal husbandry. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Registered Home Care Aide
Developmental Disabilities Services
07.2017 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Administered medications to patients and remained vigilant for negative side effects
Administrative Assistant/Signage Coordinator
North 40 Outfitters
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
Sales Associate
Tractor Supply Company
04.2020 - 07.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
East Valley High School
Spokane Valley, WA06.2014
Skills
- Animal Husbandry
- Data Entry
- Animal Nutrition
- Multitasking and Time Management
- Spreadsheet Management
- Appointment Scheduling
Timeline
Administrative Assistant/Signage Coordinator
North 40 Outfitters
07.2023 - Current
Sales Associate
Tractor Supply Company
04.2020 - 07.2023
Registered Home Care Aide
Developmental Disabilities Services
07.2017 - Current
High School Diploma -
East Valley High School
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