Sean Flynn

Review documents for commercial loans and then book them to the system. I also maintenance loans and process. I have also been trained in floor plan which included adding new units to floor plan lines of credit, and processing payments to units to pay them off. I have also been trained in commercial flood insurance, which includes reviewing flood policies on new loans and adding them into the system, and also running flood determinations to see if properties require flood insurance prior to loan approval. I also have been trained in commercial escrow which includes setting up escrow on commercial loans, and also cresting escrow documents for customers to sign to set up escrow on their loans.

• Responded to customer requests for products, services, and company information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Exercised composure under pressure and in escalated customer service scenarios.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Excelled in every store position and regularly backed up front-line staff.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
• Coached crew members to optimize performance and motivate toward more efficient work.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Followed lesson plans designed by absent teachers.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Enforced school and class rules to maintain order in classroom.
• Assisted students in mastering subject material and preparing for tests.
• Implemented classroom management techniques to maintain positive learning environment.