Sergio Quiroz

Accurately code diagnoses and procedures using ICD-10, CPT, and HCPCS codes. Ensure that healthcare providers are properly reimbursed for their services. Managing the billing process involves preparing and submitting insurance claims to the State, following up on unpaid claims, and resolving any billing discrepancies. Investigating claim denials, appealing incorrect decisions, and taking necessary actions to resolve issues. Staying updated on state billing regulations and ensuring compliance with healthcare laws. Tracking the status of submitted claims and following up on outstanding payments. Confirming patient eligibility and benefits under the State program. Updating medical information in electronic health records and ensuring that patient records are accurate and up to date. Verify insurance details. Following HIPAA regulations, maintaining patient privacy and confidentiality, and following other healthcare laws and regulations. Thorough understanding of medical terminology and familiarity with EHR software. Analyze medical information and billing data with a critical eye, ensuring that all information is accurate and complete.

Process all new Conservatee’s appointed to the LPS Conservatorship in Avatar and our Database, which includes, opening episodes, assign clients to caseloads, input diagnosis update, submit client referrals, and update client alerts. Schedule appointments for clients to be evaluated by our Doctors for the Renewal or their LPS Conservatorship. Notify all facilities with upcoming Renewal Evaluations and Court Appointments and request Medical Documents needed for the Doctors to Evaluate the Clients in a timely fashion. Draft Blank Declarations for all Renewal appointments and send to the Doctors. Process Declarations submitted to us by the Doctor and send them to the County Counsel at the Courts. Process Letters, Orders, and Minute Orders and submit them to Medical Records. Create, update, and submit a spread sheet with Client Info and facility contact information for the Court Hearing to the County Counsel on a weekly basis. Create and update Excel spreadsheets regarding client info, upcoming renewals, declaration information, and court information for the supervisors to oversee and review. Reception. Answering phones. Emailing when there is a change. Greet clients as they come in. Give directions for other offices. De-escalate clients on the phone and/or in person. Checking in/out vehicles for staff.

Organization, delivery and retrieval of supplies for the County of Fresno elections department. I have created an inventory spreadsheet on excel to maintain all supplies in the warehouse for the upcoming elections, added new materials to spreadsheet when new procedures were implemented, and participated in the proper disposal of time/information sensitive materials for the Records Management department at Fresno County, which also included previously voted ballots. I have also been part of cleaning and maintaining supplies, tools, equipment and storage area. Moved materials to and from storage to the loading docks, and delivery vehicles by hand and other equipment. Answered telephones, took messages and returned calls as necessary. Utilized hand tools and other equipment for minor repairs and maintenance. Operated 16’ delivery truck. Operated fork lift.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Addressed and resolved customer complaints in polite and professional manner.
• Worked different stations to provide optimal coverage and meet production goals.
• Learned all required tasks quickly to maximize performance.
• Developed strong cooperative relationships with coworkers and managers.
• Contributed to team success by completing jobs quickly and accurately.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Trained new team members by relaying information on company procedures and safety requirements.
• Operated register to process payments and collect cash payment for order totals.
• Assisted customers in selecting merchandise best suited to needs.
• Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.