Senior IT Project manager with 15 years of experience in IT Modernization, Legacy Transformation, Retail customer experience. Managing large, SDLC-compliant onshore and offshore QA test teams. Quality assurance and system design. Very effective in leading and directing IT projects from inception to completion. Excellent knowledge of Quality Assurance Life Cycle, Software Development Life Cycle, and Project Management Methodologies and Procedures. Demonstrated leadership experience with a proven track record of developing and delivering quality products through the implementation of Test Automation practices.
CLIENT: AT&T | Telecom
• Responsible for managing test initiatives for ATT Consumer and SMB(Small and Medium Business) application. An online application that provides mobility and internet customers insight into their accounts.
• Created templates for Test Strategy, Test Plan, Test Case, Defect Report, Periodic and End of Project Reports including Test all the templates needed for Automation
• Hired, trained, and supervised team of 25 quality assurance professionals
• Created templates for Test Strategy, Test Plan, Test Case, Defect Report, Periodic and End of Project Reports including Test all the templates needed for Automation
• Effectively trained team members to develop and execute test cases and provided ongoing support with training sessions and weekly status meetings.
• Participated in product planning with members of the business team to represent quality in all phases of the product development.
• Established quality metrics, managed the bug tracking process, and implemented and enforced the release process and methodology.
• Facilitated in converting 70% of regression test cases to automation across all the scrum teams.
• Achieved 90% Test Efficiency rate by reducing the number of defects leaked into production.
• Performed root cause analysis for defects and misses and provided strategy to reduce their count in future releases.
• Implemented use of Test Automation tool - Katalon Studio across all the scrum teams for regression and progression test cases.
• Integrated Automation with Jenkins builds thus providing seamless way of implementation.
• Lead Automation Teams and provided hands on expertise and mentoring to team members.
• Acted as a Back-Up always for client manager whenever the need arises.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Facilitated communication with corporate headquarters performance team and acted as key contact for any collaboration with this team.
CLIENT: PNC Bank Financial Services
Client: AT&T | Telecom
CLIENT : STATE FARM Insurance Company
Performed agile testing, review the stories and participated in Daily Scrum, Iteration Planning and Release Planning meeting and used JIRA Tool
• Participated in all phases of the Software Testing Life Cycle(STLC)
• Involved in the design and development of test plan from business and Functional requirements which includes test objectives, test strategies, test environments etc.
• Performed System, Integration, Smoke, Sanity, Functional, End to End, Positive and Negative and monitored the Behaviour of the applications during different phases of testing using testing methodologies.
• Regression testing was performed after each build release of the application and updated the Scripts by executing the Regression suites built using Selenium and approve for regression suit.
• Created Selenium Test cases for automation using Selenium Web Driver and Java using various test frameworks.
• Build a detailed, reusable, Script Data – Driven framework for over 45% Test cases using Selenium WebDriver +TestNG.
• Parallel, Cross – Browser Testing using Selenium Grid and TestNG.
• Performed back end testing by writing and executing SQL queries to validate that data is being populated in appropriate tables and manually verify the correctness of the data with front-end values.
• Developed SOAP UI tests for REST and SOAP web services regression testing.
• Interacted with users by conducting User Acceptance Testing (UAT) to ensure that the total functionality of the application was met by complying with all the business requirements.
• Participated in weekly QA status and project status meetings to report any defects and issues encountered in application.
• Discussed with team lead and PM regarding testing deadlines and post deployment validation.
• Actively communicated with the end users and business users to create realistic test cases.
• Provide test summary documentation and analyse test results, identifying trends and/or root causes of problems..