Summary
Overview
Work History
Education
Skills
Languages
Timeline
S. VIOLET BERGER

S. VIOLET BERGER

Hollywood

Summary

Experienced in coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Demonstrates a track record of effective communication and multitasking to meet diverse administrative needs.

Overview

31
31
years of professional experience

Work History

Administrative Assistant

Atlantic Shore Retirement Residence
12.2001 - 09.2024
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and manage their inquiries or direct them to the appropriate people according to their needs.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Compose, type, and distribute meeting notes, routine correspondence, and reports.
  • Learn to operate new office technologies as they are developed and implemented.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Manage projects or contribute to committee or teamwork.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Provide services to customers, such as order placement or account information.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Coordinate conferences and meetings.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Supervise other clerical staff and provide training and orientation for new staff.

Administrative Assistant

Hair Club for Men
03.1998 - 06.2000
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Make travel arrangements for executives.
  • Prepare responses to correspondence containing routine inquiries.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Provide clerical support to other departments.
  • Manage and maintain executives' schedules.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
  • Interpret administrative and operating policies and procedures for employees.
  • Meet with individuals, special interest groups and others on behalf of executives, committees, and boards of directors.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Operate multi line phone systems

Front Desk Receptionist

FringeZ Hair Salon
05.1993 - 02.1996
  • Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
  • Greet people enter establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers using computers, mail, or facsimile machines.
  • Hear and resolve complaints from customers or the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Keep a current record of staff members' whereabouts and availability.
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
  • Schedule space or equipment for special programs and prepare lists of participants.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Assist stylists with customers
  • Shampoo Clients hair
  • Make coffee and arrange snacks
  • Sweep and mop floors
  • Empty garbage
  • Wash, fold, and put towels in proper locations
  • Sales of hair care products
  • Order and maintain inventory

Education

High School Diploma - General Studies

Cooper City High School, Cooper City, FL
06.1992

Cosmetologist License preparation

Sheridan Vocational, Hollywood, FL
11.1993

Skills

  • Detail-oriented
  • Efficient task management
  • Proactive problem solver
  • Proficient in managing multiple tasks
  • Comply with guidelines effectively
  • Professional respect
  • Integrity in communication
  • Quick learner
  • Goal-oriented
  • Independent task management
  • Skilled in creating documents and presentations using Microsoft Office
  • Experienced with multi-line phone systems
  • Strong customer service skills
  • Effective prioritization
  • Strong interpersonal skills in teams
  • Optimize time management
  • Task follow-up proficiency
  • Service excellence
  • Detail-oriented data management
  • Proficient in computer applications
  • Administrative support
  • Organizational support skills
  • Proficient in Microsoft Word
  • Effective time management
  • Data analysis in Excel
  • Document management
  • Skilled in Microsoft Outlook communication tools
  • Client relationship management
  • Experienced with digital tools
  • Records management
  • Customer service expertise
  • Document management support
  • Analytical reasoning
  • Proficient in problem resolution
  • Calendar management
  • Documentation management
  • Skilled in using Microsoft Office tools
  • Office operations management
  • Strong verbal and written communication
  • Accurate data input
  • Calendar organization
  • Collaborative team member
  • Excel data management
  • Organized scheduling coordination
  • Accurate recordkeeping
  • Effective verbal communication
  • Data management
  • Results-driven under deadlines
  • Document organization
  • Experienced professionalism
  • Effective schedule coordination
  • Data organization and archiving
  • Invoice management
  • Comprehensive documentation skills
  • Building professional connections
  • Organized mail management
  • Strong attention to detail
  • PowerPoint presentation design
  • Records administration
  • Data organization
  • Data acquisition
  • Spreadsheet management
  • Effective prioritization
  • Document management
  • Experienced in managing multi-line phone systems
  • Data organization in spreadsheets
  • Client engagement
  • Multi-line phone management
  • Problem-solving resourcefulness
  • Records management
  • Event management
  • Skilled in digital tools
  • Confidential information handling
  • Event coordination
  • Critical thinking for problem-solving
  • Regulatory compliance documentation
  • Spreadsheet analysis
  • Effective internal communications
  • Effective schedule coordination
  • Online research proficiency
  • Operational streamlining
  • Mail coordination
  • Scheduling and organizing meetings
  • Document management systems
  • Telephone system management
  • Administrative operations
  • Financial record management
  • Attendance data management
  • Purchase order management
  • Team coordination
  • Analytical report development
  • Client account management
  • Accurate timesheet processing
  • Data organization and maintenance
  • Skill enhancement coaching
  • Database management
  • Quality control management
  • Project execution
  • Staff management
  • Document preparation
  • Accurate account reconciliation
  • Financial planning and payroll
  • Financial record assistance
  • Data organization
  • Project coordination
  • Mail management
  • Expense management
  • Team leadership
  • Inventory management systems
  • Maintenance of office machinery
  • Professional correspondence writing
  • Reception management
  • Data report generation
  • Team collaboration
  • Data analysis
  • Collaborative strategic planning

Languages

Polish
Native or Bilingual

Timeline

Administrative Assistant - Atlantic Shore Retirement Residence
12.2001 - 09.2024
Administrative Assistant - Hair Club for Men
03.1998 - 06.2000
Front Desk Receptionist - FringeZ Hair Salon
05.1993 - 02.1996
Sheridan Vocational - , Cosmetologist License preparation
Cooper City High School - High School Diploma, General Studies

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