Sax Vue
Ft Collins,Colorado
Summary
Proficient in many aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
23
23
years of professional experience
Work History
Account Manager/Production Associate
Circle Graphics
08.2021 - 01.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Assisted in the production, assembling, packing and shipping of canvass wrap products.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Adhered to all quality control standards by thoroughly evaluating all printed components.
Sr. Program Director
N2 Sports, Inc
11.2009 - 05.2020
- Enhanced program efficiency by streamlining processes and implementing strategic plans.
- Led cross-functional teams for successful project execution and timely delivery of milestones.
- Developed comprehensive program budgets, ensuring optimal resource allocation and cost control.
- Established strong relationships with staff, clients and volunteers, promoting collaboration and effective communication.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Developed high quality recreational programming and activities to end-users and stakeholders
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Monitored program performance to identify areas for improvement.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Established program policies and procedures to comply with regulatory requirements.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Developed and implemented training programs for staff.
- Researched best practices and developed strategies to improve program outcomes.
Sr. Staffing Manager
Mile High Referees, LLC
03.2001 - 12.2010
- Provided overall supervision, management and leadership of the company's officiating staff services
- Improved candidate placement rates by implementing targeted recruitment strategies and collaborating with clients
- Developed strong relationships with clients to understand their unique staffing needs and provide customized solutions.
- Enhanced company reputation by consistently providing high-quality candidates that met client requirements.
- Performed company accounting, payroll, accounts receivable and payable including financial planning, collections. and mediations.
- Recruited and trained new officiating staff through training, evaluations, and supervision.
- Assigned and scheduled officiating staff to meet the needs of clients.
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Performed sourcing, interviewing, negotiations and hiring.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Established a robust talent pipeline through proactive networking and relationship-building efforts within target markets.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
Education
Bachelor of Arts - Recreation Management
University of Northern Colorado
Greeley, CO08.2001
Bachelor of Arts - Sociology
University of Colorado
Boulder05.1994
Skills
- Contract Negotiation
- Complaint Management
- Team Training
- Schedule Management
- Project Management
- Advertising
- Customer Service
- Relationship Building and Management
- Talent Management
- Customer Satisfaction
- Community Involvement
- Performance Evaluations
- New Account Creation
- Relationship Building
- Staff Management
- Teamwork and Collaboration
- Opportunities Identification
- Expense Control
- Performance Tracking
- Persuasive Negotiations
- Event Planning
- Operations
- Goals and Performance
- Order Processing
- Customer Needs Assessment
- Business Needs Assessment
- Management Collaboration
- Issue Resolution
- Customer Rapport
- Employee Mentoring
- Customer Relationships
- Client Relationship Building
- Collections Expertise
- Database Management
- Marketing
- Client Rapport
- Networking Skills
- Coordinating Documents
- Client Meetings
- Client Development
- Administrative Oversight
- Account Management
- Client Relations
Timeline
Account Manager/Production Associate
Circle Graphics
08.2021 - 01.2024
Sr. Program Director
N2 Sports, Inc
11.2009 - 05.2020
Sr. Staffing Manager
Mile High Referees, LLC
03.2001 - 12.2010
Bachelor of Arts - Recreation Management
University of Northern Colorado
Bachelor of Arts - Sociology
University of Colorado
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