Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakoiya Williams

Lynn,Massachusetts

Summary

Motivated Biomedical Equipment Technician successful in providing biomedical equipment and device installation, maintenance and repairs. Accomplished in carefully inspecting and calibrating equipment during the installation process. Talented in providing safe and functional equipment through safety tests and regular preventive maintenance.

Overview

13
13
years of professional experience

Work History

Field Service Engineer

Novasyte
01.2024 - Current
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Scheduled service calls according to customer location and urgency of need.
  • Led efforts in maintaining accurate documentation pertaining to equipment history records, warranty claims, and service reports.
  • Managed maintenance data records and tracked operating information for onsite reference.
  • Maintained tools and equipment, parts inventory, and library of machine manuals.

Biomedical Equipment Technician/ Facility ManagerH

Fresenius Medical Care
08.2022 - 01.2024
  • Enhanced equipment performance by conducting thorough preventive maintenance on biomedical devices.
  • Performed preventive maintenance for medical equipment.
  • Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
  • Installed, calibrated and monitored hemodialysis devices.
  • Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
  • Diagnosed cause of problems and completed repairs.
  • Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
  • Increased hospital efficiency with timely troubleshooting and repair of critical biomedical systems.
  • Inspected, tested and calibrated medical equipment before installing.
  • Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
  • Documented information regarding installations, repairs and inventory checks.
  • Enriched knowledge base by actively participating in relevant industry conferences, workshops, and training sessions.

Retail Associate

Insa
09.2021 - 12.2023
  • Researched new products, as well as latest industry trends through trade show and market research.
  • Educating customer on proper use of products
  • Handled large volume of cash with high accuracy and security each day.
  • Oversaw sale of merchandise
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths
  • Recommended merchandise to customers based on needs and preferences
  • Verified proper customer identification, medical information and paperwork.

Home Care Provider

Private Home
09.2016 - 06.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Administered medication as directed by physician.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Waitress

Renzo
06.2018 - 08.2020
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Maintained accuracy while handling payments, giving change and printing receipts to customers
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Relayed orders to service bar and kitchen via point-of-sale register system
  • Presented food and beverages to guests at tables
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.

Data Entry Clerk

Psg Staffing
09.2016 - 01.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Assistant Manager

Starbucks
04.2011 - 07.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Education

Associate of Science - Biomedical Electronics and Technology

Thomas Edison State University
Trenton, NJ

Associate of Science - Computer Networking and Data Security

Northshore Community College
Danvers, MA

Skills

  • Leadership
  • Scheduling
  • Hardware Installation
  • Software Installation
  • Microsoft office
  • Excel
  • PowerPoint
  • Networking
  • Database Management
  • Pneumatics
  • Schematics Comprehension
  • Electrical Safety
  • Inventory Management
  • Calibration
  • Remote Support
  • On-Site Support
  • Equipment Installation
  • Troubleshooting and repair

Timeline

Field Service Engineer

Novasyte
01.2024 - Current

Biomedical Equipment Technician/ Facility ManagerH

Fresenius Medical Care
08.2022 - 01.2024

Retail Associate

Insa
09.2021 - 12.2023

Waitress

Renzo
06.2018 - 08.2020

Home Care Provider

Private Home
09.2016 - 06.2022

Data Entry Clerk

Psg Staffing
09.2016 - 01.2018

Assistant Manager

Starbucks
04.2011 - 07.2016

Associate of Science - Biomedical Electronics and Technology

Thomas Edison State University

Associate of Science - Computer Networking and Data Security

Northshore Community College

Similar Profiles

CREATE PROFILE
Shakoiya Williams