Experienced Marketing Specialist keeps up with tight deadlines and high-value customers. Successful at working with diverse teams to develop comprehensive approaches to marketing plans. Intelligent and insightful professional.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Content Writing and Social Media Volunteer,
Because Organization
07.2023 - Current
Increased social media engagement by 30% through strategic planning and execution of SMO campaigns.
Managed and maintained social media profiles, including Twitter and Instagram, growing followers by 25%.
Conducted keyword research, optimizing content for search engines, resulting in a 20% increase in organic reach.
Monitored and analyzed social media metrics, using data-driven insights to improve performance and engagement.
Research Volunteer
The Life We Deserve Foundation
03.2023 - Current
Conducted comprehensive literature reviews on research topics aligned with the organization's mission.
Collected and analyzed data using surveys, interviews, and focus groups, providing actionable insights.
Authored detailed reports summarizing research findings, enhancing the foundation's knowledge base.
Assisted in writing and developing grant proposals, securing funding for various projects.
Participated in research presentations and workshops, contributing to the dissemination of findings.
Represented the organization at national conferences and events, networking with key stakeholders.
Digital Marketing and Growth Consultant
Adaptiv.Me
09.2022 - 03.2023
Conducted research and presented findings to improve customer acquisition.
Developed spreadsheets for daily, weekly, and monthly reporting.
Increased customer satisfaction by resolving issues and improving acquisition processes.
Worked within applicable standards and guidelines to promote a safe working environment.
Affiliate Marketing
Various SaaS B2B and B2C Companies
2019 - 2021
Converted prospects into potential clients.
Conducted sales with vendors and affiliates.
Conducted adverts and marketing campaigns.
Created spreadsheets for reporting and developed performance improvement plans.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Financial Resources Management (FRM) at Pan American Health Organization/World Health Organization (PAHO/WHO)Financial Resources Management (FRM) at Pan American Health Organization/World Health Organization (PAHO/WHO)
<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media
Volunteer Freelance Social Media Co-Moderator & Content Creator at Jaki King, Associate Professor / E-Learning LibrarianVolunteer Freelance Social Media Co-Moderator & Content Creator at Jaki King, Associate Professor / E-Learning Librarian