Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saadia Pervez

Westland,MI

Summary

Seasoned healthcare professional with 15 years' diverse experience. Thrives in high-pressure settings, excels in teams and solo work. Specializes in Health Information Management, skilled in data analysis, billing, and revenue management. Effective communicator with strong management and problem-solving skills, dedicated to organizational success.

Overview

18
18
years of professional experience

Work History

Medical Documentation Specialist

Medical Service Company
06.2024 - Current

• Managed and resolved all stopped orders requiring additional documentation for multiple pricing options to ensure uninterrupted billing processes.

• Accurately maintained medical records in the database, ensuring clarity and proper placement within the appropriate sections of the patient's account.

•Ensure DME clients remain compliant with equipment usage requirements to meet insurance guidelines and support accurate billing."

•Process patient billing when insurance coverage was denied due to insufficient documentation or non-compliance by the patient.

Sr. Billing and Records Administrator

Responsible Hands, Inc.
12.2021 - 05.2024

· Confirm patients' insurance coverage and benefits before treatment for billing accuracy.

· Prepare and send claims to insurance firms for reimbursement, electronically or via paper.

· Monitor claim status and liaise with insurance companies to address payment delays or issues.

· Handle requests for medical records release adhering to established protocols.

Billing and Records Administrator

Paramount Pain Management and Therapy Services
04.2018 - 12.2021

· Processed medical claims for auto accident injuries with insurers and legal teams.

· Submitted insurance claims to various payers, including private insurers and government programs.

Communicated empathetically with patients dealing with pain or distress from auto injuries.

· Maintained documentation for claims, legal matters, and audits in compliance with privacy laws.

Payroll & Billing Coordinator

Procare Homecare, Inc.
03.2014 - 04.2018

· Managed payroll, calculating wages, overtime, and deductions in compliance with laws.

· Submitted claims to insurance companies, Medicare, Medicaid, and third-party payers.

· Resolved billing discrepancies, denied claims, and outstanding balances.

Patient Services Coordinator

US Home Healthcare, Inc.
05.2007 - 03.2014

· Managed referrals for home health care services from various providers.

· Verified patient insurance coverage including Medicare, Medicaid, and private plans.

· Provided customer service to patients and families during intake.

· Maintained accurate electronic records in EHR systems.

Education

Bachelor of Science - Health Information Management

Davenport University
Grand Rapids, MI
05.2012

Skills

Skills

Proficient in schedule management

Expertise in Microsoft Office suite, including Excel & Access

Competent in insurance verification and handling claims/auto processes

Exceptional customer service skills

Proficient in medical billing and accounts receivable procedures

Strong data entry abilities

Skilled in ADP for human resources tasks

Competent in QuickBooks for financial management

Knowledgeable in human resources procedures

Effective leadership and supervision capabilities

Proficient in payroll management

Proficient in Brightree (DME/HME software)

Experienced with Epic electronic health records (EHR) system

Skilled in using ResMed platforms and solutions

In-depth knowledge of Durable Medical Equipment (DME) operations and workflows

Timeline

Medical Documentation Specialist

Medical Service Company
06.2024 - Current

Sr. Billing and Records Administrator

Responsible Hands, Inc.
12.2021 - 05.2024

Billing and Records Administrator

Paramount Pain Management and Therapy Services
04.2018 - 12.2021

Payroll & Billing Coordinator

Procare Homecare, Inc.
03.2014 - 04.2018

Patient Services Coordinator

US Home Healthcare, Inc.
05.2007 - 03.2014

Bachelor of Science - Health Information Management

Davenport University
Saadia Pervez
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