Summary
Overview
Work History
Education
Skills
Teachingexperience
Professional Activities
Qualifications
Timeline
Generic
Saadiq Jamaluddin

Saadiq Jamaluddin

Canton

Summary

Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

23
23
years of professional experience

Work History

Clinical & Sales Liaison

Advent Home Medical
01.2024 - Current
  • Build and maintain strong relationships with healthcare professionals to drive sales growth and enhance patient care outcomes.
  • Facilitate seamless communication and collaboration between the company and the hospitals.
  • Coordinate clinical activities and sales efforts to ensure the delivery of high-quality healthcare solutions and services.
  • Organize and conduct product presentations and training sessions for patients, patient family members and medical staff.
  • Collaborate with sales and marketing teams to develop strategies for increasing product awareness and sales.
  • Monitor market trends and competitor activities to identify new business opportunities.

Clinical Patient Trainer

Hill-Rom - Baxter
01.2022 - Current
  • Train patients on the use of non-invasive ventilation devices
  • Device set up and ongoing follow-up to ensure therapy success
  • Train patients on other respiratory therapies including the use of chest physical therapy devices
  • Educate and empower patients to achieve optimal therapy outcomes
  • Identify solutions to non-standard requests and problems
  • Handle more complex accounts involving follow-up visits to patients who are dissatisfied with a device or previous training sessions performed by CPLs.

Respiratory Care Educator

Trinity Health
01.2017 - 01.2024
  • Addressed and resolved complex issues, ensuring minimal disruption to operations and minimal disruption to operations and maintaining high standards of service.
  • Played a key role in high-level decision-making processes, including budgeting, resource allocation, and policy development.
  • Develop, coordinate, facilitate educational programs for hospital staff both in Ann Arbor and Livingston campuses.
  • oversaw multiple projects from inception to completion, ensuring they were delivered on time and within budget.
  • Plan, implement, and evaluate orientation for new team members.
  • Complete daily compliance audits and share results with the leadership team and staff on monthly bases.
  • Actively involved in coordinating, and collaboration of respiratory care related research activities, data collection, quality assurance.
  • Engaged within internal and external stakeholders to build strong relationships and drive organizational success.
  • Serve as a consultant, resource person, and role model representing respiratory care in the health system committees and work groups.
  • Attend organizational leadership meeting and share department data and situational awareness.

Respiratory Care Practitioner

Trinity Health
01.2013 - 01.2017
  • Perform all duties and responsibilities of a Respiratory Therapist per AARC guidelines
  • Ensure therapies are provided in accordance with physician orders and approved medical protocols
  • Ensure that equipment is in safe operating condition for patient use
  • Based on clinical assessment of patient situations, suggest changes in therapies to providers to deliver remarkable patient care
  • Provide high quality patient care considering age specific, developmental, and cultural needs through competent practice and application of the respiratory care process
  • Participate in multidisciplinary team rounds.

Quality Management

Office Depot Warehouse
01.2003 - 01.2010
  • led quality assurance initiatives within the warehouse, ensuring compliance with industry standards and regulations.
  • Implement methods to inspect, test and evaluate products prior to shipment.
  • conducted regular audits and inspections to identify areas for improvement and enhance overall operational efficiency.
  • Collaborate with the upper management team to set quality benchmarks.
  • Work according to deadlines for the delivery of products.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Perform detailed and recorded inspections of final products so the products are up to industry and company standards.
  • Eliminate products that are not up to standards and finding the reasons for product problems.
  • Help identify problems, offer solutions, and participate in resolutions of all quality control cases.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Gas Station Manager

BP Gas Station Service
11.2001 - 08.2006
  • Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
  • Improved overall store performance with proactive maintenance of gas pumps and equipment.
  • Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
  • Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
  • Reduced operational costs through effective inventory management and streamlined processes.
  • Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
  • Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
  • Led team meetings fostering open dialogue about concerns or suggestions resulting in improved operational efficiency.
  • Boosted employee morale by fostering a supportive work culture and recognizing outstanding performance regularly.
  • Streamlined communication between shifts via detailed shift reports highlighting essential updates for seamless transitions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Master of Business Administration -

Siena Heights University
Adrian, MI
01.2021

Bachelor of Applied Science- Respiratory Care -

Siena Heights University
Adrian, MI
01.2016

Associate Degree- Respiratory Care -

Henry Ford College
Dearborn, MI
01.2014

Associate Degree- General Science -

Henry Ford College
Dearborn, MI
01.2012

Skills

  • CRM proficiency
  • Customer Service
  • Customer Relationship Building
  • Interpersonal communication skills
  • Strategic Planning
  • Staff Training
  • Performance Improvement
  • Process Improvement
  • Performance Tracking
  • Territory Management
  • Strategy Development

Teachingexperience

  • Henry Ford College Students: Clinical rotations, general floor therapy. 2017 to present
  • Jackson College Students: Clinical rotations, ICU. 2018 to present
  • Staff Onboarding: Planning orientation schedule and meet for two-day class prior to orientation
  • Nursing Core classes: Cover all invasive and non-invasive respiratory equipment. ABG interpretations.
  • Adult Trach Care Classes for Nurses: The class covers the major differences between trach brands, speaking valve devices, TTS and air balloon trach tubes, and maintaining airway patency by giving appropriate tracheostomy care.
  • Physician Resident Classes: ABG interpretation, ventilator management, and respiratory equipment.
  • Patient Care Technician Classes: Basic oxygen therapy education, and low flow oxygen devices
  • Pharmacy Classes: Respiratory medications; indications and contraindications.
  • Patient Education: Education on respiratory inhaler devices including; indications and contraindications, and the proper use of each device.

Professional Activities

  • American Heart Association, BLS, current
  • Member of the AARC, current
  • Member of the NBRC, current
  • Fundamental of Critical Care Support, FCCS, current
  • Successful completion of 12 months Leadership Coaching Program

Qualifications

· Great leadership skills

· Data collection accuracy

· High level of flexibility

· High level of customer service skills

· Persistent

· Highly organized

· Interpersonal skills

· Administrative skills

· Public speaking

· Active listener

· Fast learner

· Adaptability

· Logistics

· Coaching

· Problem solving

· Consistency and reliability

· Time management

· Strategic thinking

· Strong attention to details

· Ability to work independently and as part of a team

Timeline

Clinical & Sales Liaison

Advent Home Medical
01.2024 - Current

Clinical Patient Trainer

Hill-Rom - Baxter
01.2022 - Current

Respiratory Care Educator

Trinity Health
01.2017 - 01.2024

Respiratory Care Practitioner

Trinity Health
01.2013 - 01.2017

Quality Management

Office Depot Warehouse
01.2003 - 01.2010

Gas Station Manager

BP Gas Station Service
11.2001 - 08.2006

Master of Business Administration -

Siena Heights University

Bachelor of Applied Science- Respiratory Care -

Siena Heights University

Associate Degree- Respiratory Care -

Henry Ford College

Associate Degree- General Science -

Henry Ford College

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Saadiq Jamaluddin