Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
Upheld operating procedures and safety standards to maximize guest satisfaction.
Assisted with training new staff members on proper customer service techniques.
Resolved customer complaints in a professional manner.
Inspected restrooms, lobby, and audience seating areas to foster cleanliness and proper setup.
Reconciled daily transactions.
Responsible for all lockup procedures.
Food and Beverage Expert
Target
Clifton, NJ
05.2023 - 07.2024
Ensuring that all food and beverage products are in stock to give customers a consistent and enjoyable target experience.
Products are designated to their respective sales floor locations.
Check dates and rotate stock ensuring customers leave with fresh and safe product
Organizing stock on the sales floor and in the backroom (freezers, coolers, ambient room).
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Packing and Shipping Clerk
Brimar Industries
Fairlawn, NJ
03.2024 - 06.2024
Packed, sealed, or affixed postage to prepare materials for shipping, such as street signs, traffic signs, traffic cones, steel posts, etc.
Maintained inventory of supplies needed for packing operations.
Performed regular maintenance checks on packaging machines and tools used in the process.
Identified order discrepancies and damaged items and notified supervisor.
Provided customer service support by responding promptly to inquiries related to orders, products, services.
Verified and inspected items to be shipped for conformance to specifications.
After-School Art Teacher
KidzToPros
Passaic, NJ
09.2022 - 12.2023
Taught and helped develop in each student an interest in and the ability for creative expression in visual media, such as painting, sculpting, drawing, etc. Using skills and techniques of artistic expression consistent with the schools guidelines, to develop aesthetic understandings and appreciations, and to discover and develop talents of students in the field of art.
Musical Theater/Dance Education Director at Omaha Theater Company (The Rose Theater)Musical Theater/Dance Education Director at Omaha Theater Company (The Rose Theater)