Saaima Mukhtar
Bangalore,India
Summary
Results-oriented and quality-conscious professional with extensive experience in HR Operations, Office Management, and Medical Documentation in the UAE and India. Proven track record of managing and optimizing HR processes, ensuring compliance with regulations, and implementing efficient office systems. Skilled in developing and maintaining strong relationships with stakeholders, while consistently delivering high-quality work. Adept at multitasking and problem-solving, with a keen eye for detail and a commitment to achieving organizational objectives.
Overview
30
30
years of professional experience
Work History
Team Lead – Human Resources
Mouri Tech Limited
07.2022 - 01.2025
- Onboarding with new employee orientation and presentation of policies including cybersecurity and POSH, and ensuring assignment of reporting manager and onboarding buddy
- Performance Management System scheduling, sessions, and calibration meetings
- Conducting quarterly town hall meetings, employee engagement activities and driving Rewards and Recognition programs
- Payroll Management by consolidating inputs on salary holds/releases and absences
- Background Verification follow-ups with discrepancy discussions
- Management of disciplinary actions and performance improvement plans
- Conducting Exit Interviews
Assistant HR Manager
InterHealth Canada
06.2020 - 06.2022
- Preparing bios of candidates and dispatching offer letters
- Documenting Tawteen, work permit, and visa application with attested documents
- Applying for medical license and malpractice insurance for clinicians
- Making travel arrangements by organizing tickets, travel insurance, accommodations, and airport pickups for new hires
- Onboarding with policy orientation, employment contracts, MOHRE letters, MS365 account, and uniform
- Collect and analyze timesheets for payroll processing
- Issue salary certificates, employment certificates, NOCs for Golden Visa, and Certificates of Good Standing
Front Desk and Billing Executive (Mental Health First Aider)
The LightHouse Arabia Center for Wellbeing
11.2019 - 03.2020
- Streamline registration, master empathetic phone communications, and resolve patient concerns
- Prepare and dispatch insurance claim forms with precision alongside invoices
Administration and HR Officer
Junaid Sanitary and Electrical Material Trading LLC
02.2018 - 12.2019
- Overseeing HR and admin operations of four trade licenses with retail stores and warehouses
- Providing administrative support to the CEO and executives for seamless visa and travel arrangements
- Executing cheque printing, dispatching statement of accounts, and visa documentation
- Driving submission of supplier pre-qualification and credit application forms to enhance partnerships
- Ensuring timely payment of utilities and renewal of company vehicle licenses for uninterrupted operations
Medical Transcriptionist
Aesthetics International Plastic Surgery Clinic
05.2014 - 01.2018
- Transcribing physician letters and medical reports with precision
- Applying and renewing medical licenses of clinicians
- Applying for insurance coverage for medical malpractice, health, and property risks
- Ensuring timely renewal of clinic agreements
- Overseeing warranties for medical equipment to ensure reliability and compliance
- Establishing rigorous DHA regulations thorough internal audits focused on infection control and patient safety
- Uploading essential demographic patient information and treatment details for Dubai Data and Statistics Establishment
Front Desk Supervisor
Oriana Clinic, Gulf Healthcare International Group
04.2011 - 10.2013
- Lead, guide, and expedite daily activities of Front Desk to optimize productivity and quality
- Coordinate with Insurance Department for pre-approvals
Medical Transcriptionist
Canadian Specialist Hospital
07.2010 - 03.2011
- Ensure highest level of accuracy and strict confidentiality of medical records including diagnostic tests, laboratory results, and immunization records
- Transcribe and edit physician notes, consultations, and specialty reports
Administrator
Junaid Sanitary and Electrical Material Trading LLC
01.2004 - 03.2009
- Providing general administration and sales and HR support
Medical Transcriptionist
Spheris India Pvt. Ltd.
01.2000 - 07.2003
- Transcribing specialty reports in specified formats
- Leading team to optimize productivity
Reservations Agent
Gulf Air
04.1995 - 10.1997
- Making reservations on Galileo system
- Maintaining passenger manifests
Education
Certificate - Medical Transcription
Center For Medical Transcription Services
India09-2000
Diploma - Airlines And Travel Management
India International Trade Center
01.1994
Pre-university - Science
Central Institute of Home Science
01.1993
Skills
- Office Management
- Calendar Management
- Visa and Travel Arrangments
- Employee Relations
- Customer Service Orientation
- Recruitment and Selection
- Record-Keeping
- Compliance Knowledge
- HRIS Proficiency
- Problem-Solving
- Project Coordination
- Microsoft Office Suite and Power BI
Personal Information
- Place of Birth: Abu Dhabi, U.A.E.
- Nationality: Indian
- Visa: Employment Visa required
Timeline
Team Lead – Human Resources
Mouri Tech Limited
07.2022 - 01.2025
Assistant HR Manager
InterHealth Canada
06.2020 - 06.2022
Front Desk and Billing Executive (Mental Health First Aider)
The LightHouse Arabia Center for Wellbeing
11.2019 - 03.2020
Administration and HR Officer
Junaid Sanitary and Electrical Material Trading LLC
02.2018 - 12.2019
Medical Transcriptionist
Aesthetics International Plastic Surgery Clinic
05.2014 - 01.2018
Front Desk Supervisor
Oriana Clinic, Gulf Healthcare International Group
04.2011 - 10.2013
Medical Transcriptionist
Canadian Specialist Hospital
07.2010 - 03.2011
Administrator
Junaid Sanitary and Electrical Material Trading LLC
01.2004 - 03.2009
Medical Transcriptionist
Spheris India Pvt. Ltd.
01.2000 - 07.2003
Reservations Agent
Gulf Air
04.1995 - 10.1997
Pre-university - Science
Central Institute of Home Science
Certificate - Medical Transcription
Center For Medical Transcription Services
Diploma - Airlines And Travel Management
India International Trade Center
Similar Profiles
Kalyan Kumar MamidisettiKalyan Kumar Mamidisetti
Principal Software Engineer at Mouri Tech Limited (Equinox Client)Principal Software Engineer at Mouri Tech Limited (Equinox Client)
Mohammed Shuja UddinMohammed Shuja Uddin
Senior Analyst at Mouri TechSenior Analyst at Mouri Tech
Rishina MittalRishina Mittal
Team Lead - Marketing at MOURI Tech LtdTeam Lead - Marketing at MOURI Tech Ltd
Venkataramana PasamVenkataramana Pasam
Technology analyst at InfosysTechnology analyst at Infosys
Gouri RashinkarGouri Rashinkar
Consultant at Tata Consultancy Services LimitedConsultant at Tata Consultancy Services Limited