Compassionate professional in mental health care known for high productivity and efficiency in task completion. Possess specialized skills in cognitive behavioral therapy, crisis intervention, and group therapy facilitation. Excel at empathy, active listening, and communication, ensuring effective support and positive outcomes for clients.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Adult Rehabilitative Mental Health Services (ARMHS
Shifa Home Health
Golden Valley, MN
01.2023 - Current
Modified treatment activities or approaches as needed to comply with changes in clients' status.
Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
Responded to crisis situations when severe mental health and behavioral issues arose.
Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
Sought out quality jobs for individuals and matched with employers for successful employment.
Referred patients or clients to community resources or specialists.
Collected information about clients through interviews and observations.
Guided clients in developing skills or strategies for dealing with problems.
Delivered personalized counseling to clients, utilizing techniques like Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and mindfulness-based approaches.
Developed and maintained strong therapeutic relationships with clients, fostering trust and openness.
Direct Support Professional
Dependable Home Health Care
St Paul , MN
12.2024 - 06.2025
Accompanied individuals on outings to promote independence and integration into the community.
Provided guidance and support to ensure safety of individuals served.
Monitored client's well-being, safety and comfort under physician direction.
Built strong and trusting rapport with clients and loved ones.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Consulted with client care team to continually update care plans.
Assisted individuals in learning and developing new skills.
Assisted in planning and implementing recreational activities for participants.
Direct Support Professional
Fraser
Hopkins , MN
11.2020 - 04.2024
Accompanied individuals on outings to promote independence and integration into the community.
Drove clients to doctors' appointments and social outings.
Provided guidance and support to ensure safety of individuals served.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Transported clients to doctor's appointments and errands.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Assisted clients with maintaining good personal hygiene.
Built strong and trusting rapport with clients and loved ones.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Education
High School Diploma -
Columbia Heights High School
Minneapolis, MN
06-2018
Some College (No Degree) - Psychology
Metropolitan State University
Saint Paul, MN
Skills
Communication: Able to speak and write clearly, making sure ideas are understood by others
Teamwork: Works well with others, supporting, and helping colleagues to achieve common goals
Problem-solving: Good at thinking through challenges, and finding practical solutions
Adaptability: Comfortable with change, and able to adjust to new situations or tasks easily
Time management: Manages time wisely, staying organized, and meeting deadlines
Dependability: Reliable and consistent, showing up on time, and following through on tasks
Attention to detail: Notices the small things, and ensures work is accurate and complete
Customer service: friendly and helpful, with a focus on making customers or clients happy
Learning quickly: Picks up new skills or knowledge with ease, and is willing to grow in the role
Positive Attitude: Keeps a good attitude, even in stressful situations, and motivates others
Self-motivation: Takes initiative, stays focused, and gets things done without needing much direction
Collaboration: Open to feedback, and willing to contribute to team efforts for the best result
Conflict resolution: Handles disagreements calmly and finds solutions that work for everyone involved
Critical thinking: Analyzes situations carefully and makes thoughtful decisions
Computer Skills: Comfortable using basic software and tools, such as email, spreadsheets, and word processors
Languages
Somali
Professional
Timeline
Direct Support Professional
Dependable Home Health Care
12.2024 - 06.2025
Adult Rehabilitative Mental Health Services (ARMHS
Shifa Home Health
01.2023 - Current
Direct Support Professional
Fraser
11.2020 - 04.2024
High School Diploma -
Columbia Heights High School
Some College (No Degree) - Psychology
Metropolitan State University
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