SAAMYIA MUNIR

This position started off totally remote, then gradually turned into a hybrid position
I was able to work from home at least two days out of the week unless I was needed onsite throughout the entire week
This position required me to do several things such as :

• recruit new candidates where they fit in best in the Adecco family; even if they weren't a good fit for what I was hiring for, I always made sure to find them the perfect placement within Adecco and sent their information to other colleagues who could benefit from having them more than I could .
• terminations ; even though termination is never good for anyone, I did my absolute best to keep everyone in good spirits during the termination process (this included helping terminated candidates find work outside of the Adecco family outside of work hours because helping others thrive is my true calling).
• extensive first day check-ins
• I made sure that each associate was job ready
• Stayed open to answer any questions or concerns that they may have had at all times before and after their orientations.
• Drug screenings
• Assigning associates
• Complete APB's
• Took time out of each day to help our candidates learn how to update their resumes for different placements, and even help them learn how to utilize government, local, and Adecco resources to help them with things like childcare, housing, education, and just about anything else that I can help them use to allow them to prosper in both their personal lives and work lives alike.

My time there ended due to a family emergency that required me to need an extensive amount of time off of work, causing me to leave.

This Remote Position required me to:

• assist the 211 hotline with registering people for their COVID vaccines
• Build rapport with callers, especially those who were upset
• Input accurate, and detailed dispositions about each call
• Pay close attention to details
• Inbound and outbound calls
• Set appointments for individual callers to receive their COVID19 vaccines, for businesses to have their employees to have theirs at work, and for Drs, pharmacies, and hospitals alike to receive vaccines for their patients
• Transfer people who called the wrong line, as well as utilize translation services to help me communicate with callers who spoke different languages
• Problem solve with little to no help from supervisors or managers
• Send emails to callers and managers upon request
• Speak to state officials, doctors, hospitals, etc. On some caller's behalf
• Work with spreadsheets, and other document types
• Deal with sensitive health and personal information like addresses, social security numbers, health records, etc. Of the callers
• Deescalate situations in a call where the caller is upset, sad or even overly excited
• Put the caller before the timer

Retail position working to stock grocery products onto shelves under a manager's direction:

• Rotate products in backroom and on the shelf using plan-o-grams to make correct placement, move product to from stockroom
• Display promotional material including tags, signs, and banners
• This position ended due to high risk pregnancy, causing me to have to quit

I left in the good graces of the Manager and coworkers.

I started my ride-share journey in the summer of 2017 to help others and become my own boss. Since that summer I had gotten so in tune with the ride-share business that I began driving for Lyft, Uber, Uber Eats (food delivery), Postmates (food delivery), Roadie (package delivery), Amazon Flex and a few others. Tasks were simple and to the point:

• Make the customers feel safe and happy, while properly getting them to their destinations, or getting their deliveries to them on time
• Ensured customer safety by providing seat belts and adhering to traffic laws.
• Navigated routes using GPS systems for efficient delivery of passengers.
• Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
• Responded to customer inquiries in a timely manner via phone or text message.
• Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
• Displayed excellent time management skills by arriving at pickup locations early or on time.
• Received daily delivery instructions and route assignments from dispatch.
• Ensured accurate completion of all paperwork associated with deliveries.
• Loaded, secured, and unloaded cargo in a safe and timely manner.
• Communicated regularly with dispatch regarding any delays or issues encountered on routes.

I loved doing this so much because it allowed me to help so many people so often, on my own time.

Duties were simply to :

• Handle in and outbound calls to and from customers who had recalls on their cars from a vast variety of major dealers
• I take notes on every detail about the calls
• helping callers resolve their problem or take them off the call list
• making sure we ended things off with a happy customer

This position ended due to me needing surgery that could only be done in another state, and the recovery process could only take place in that state as well. Left position in good standing.

This role was not the most organized role to fulfill as the company was entirely all over the place but allowed me to do what I love to do, which Is help people. My tasks were simple and to the point.

• Recruit
• Terminate
• Guide educational professionals for contract assignments for Detroit Public Schools
• Positions included Substitute Teachers, Short Term Counselors, Cafeteria and Janitorial Personnel
• Most candidates who were hired weren't very happy with their pay rates, and often felt undervalued, so I did my best to build some rapport with them as much as possible and do what I could to help them find placements elsewhere
• The vast majority of the positions were very short term which caused frustration amongst the associates, but they were always so pleasant with their frustrations, so that would encourage me to help them fix their resumes to help them qualify for better placements within the same fields; this task was not apart of the job description at all, but I loved doing it as it helped not only the candidates grow but myself as well

My location was eventually closed, and we were all let go.

Worked with Special education children for many years. I Was responsible for:

I was also a teacher's assistant for a Chinese teacher, and together we taught Chinese to 6-8th graders and 11-12th graders at Plymouth Prep High School and Middle Schoolkeeping the kids and classrooms clean at all times
feed the children when it was time
read nap time stories, etc