Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saba Abdilahi

Renton,WA

Summary

I'm an organized and adaptable professional with a solid background in customer service, scheduling, and multitasking. I've honed my ability to manage operations in fast-paced settings, and I have experience providing administrative support, collaborating with teams, and finding solutions to everyday challenges. I'm skilled at building strong client relationships, staying focused under pressure, and keeping everything running smoothly. I’m a quick learner with a keen eye for detail and am comfortable using technology to handle scheduling, manage data, and track inventory. I’m excited to bring my customer service experience and operational skills to Infinity Property Management , and I'm eager to contribute to a dynamic healthcare team with my organizational, communication, and financial strengths.

Overview

9
9
years of professional experience

Work History

Receptionist

Operations Assistant
09.2018 - Current
  • Scheduling
  • Dispatching
  • Customer service
  • Logistics
  • Administrative support
  • Coordinated with healthcare facilities like hospitals, urgent care centers, and other medical facilities to arrange transport for patients
  • Monitored response times
  • Data entry and record keeping,
  • Billing support
  • Vehicle and fleet coordination
  • Licensing and certification tracking
  • Operational workflow support
  • Staff onboarding
  • Employee communication,
  • Confirmed appointments
  • Communicated with clients and updated client records

Mac Associate

Mac Cosmetics
10.2015 - 03.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Improved project delivery times with implementation of streamlined communication strategy.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
  • Enhanced brand visibility, orchestrating participation in industry events and conferences.

Education

Associate of Arts - Communications

Seattle Central Community College
Seattle, WA
03-2013

Esthetic Program - Skincare

Aveda Institute
Seattle, WA
03-2011

High School Diploma -

Chief Sealth High School
Seattle, WA
06-2006

Skills

  • Organization skills
  • Time Management
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Operational Problem-Solving skills
  • Microsoft Office
  • Basic Book Keeping
  • Attention to detail
  • Adaptability
  • Social Media & Marketing
  • Work well others & Alone

Timeline

Receptionist

Operations Assistant
09.2018 - Current

Mac Associate

Mac Cosmetics
10.2015 - 03.2024

Associate of Arts - Communications

Seattle Central Community College

Esthetic Program - Skincare

Aveda Institute

High School Diploma -

Chief Sealth High School
Saba Abdilahi