Saba Ahmed
Fort Worth,TX
Summary
Energetic, enthusiastic, and tireless management professional seeks position with companies interested in stronger sales and growth of the entire team. Team-leader with a proven history of growth and expansion looking to turn a great group of people into an outstanding team that meets all goals.
Overview
11
11
years of professional experience
Work History
Assistant Community Manager
Greystar Property Management
Seattle, WA
10.2022 - Current
- Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds.
- Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.
- Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
- Facilitated and maintained compliance with federal housing re-certification regulations.
- Conducted resident re-certification appointments and interviews monthly to update records appropriately and verify program eligibility.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Mitigated regulatory risks by conducting pre- and post-rental unit inspections to determine applicable charges for damages and market readiness.
- Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
- Coordinated events for residents of the community.
- Developed marketing materials for various projects within the community.
- Provided administrative support to the Community Manager as needed.
Manger
Soma international llc
Fort Worth, TX
05.2020 - Current
- Managed customer accounts, Greeted customers, Conducted customer service surveys, Handled reservations, Resolved customer issues, Booked appointments for clients, Worked in the inbound call center, Assisted customers via live chat, Collected and documented orders, Responded to inquiries and issues
Insurance Agent
American Life Insurance Company
Carrollton, TX
03.2017 - 11.2019
- Identified potential clients with the provided leads, Developed and maintained relationships with current customers and provided service and maintenance of renewal policies, Ensured appropriate follow-up with members and clients to gain necessary information, Prepared complete and accurate applications with underwriting acceptability for insurance carriers, Advised and assisted credit union members and clients to obtain appropriate insurance products, Succeeded in exceeding agency production standards
Manger
My zone cafe
04.2013 - 03.2017
- Responsible for the hiring and on-boarding process that included but not limited to interviewing and training of staff, Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example, Provided coaching and counseling for staff as needed which developed an efficient and respectful team, Managed the store and analyzed sales for profits and losses throughout the month
Education
High school diploma - General
William amos hough high school
Business management -
Strayer University
Skills
- Underwriting
- Cold Calling
- Records and Database Administration
- Event Planning
- Property Management
- Yardi Software Proficiency
- Operations Management
- Tenant and Eviction Laws
- Income and Expense Management
- Insurance Sales
- Loan Officer Experience
- Loan Origination
- Fair Housing Regulations
- Credit Analysis
- Account Management
- Customer Service
- People Person (10 years)
- Business Development
- Management
- Negotiation
- Pricing
- Tax Experience
- Salesforce
- Microsoft Outlook
- Sales Management
- Accounts Payable
- Banking
- Research
- CRM Software
- Risk Management
- Live Chat
- Accounts Receivable
- Marketing
- Office Management
- Analysis Skills
- Financial Report Writing
- Strong mathematical skills
- Attention to detail
- Knowledge of proper cash handling procedures
- Ledger balancing
- Balance allocation
- Cash drawer maintenance
Languages
Arabic - Fluent
Timeline
Assistant Community Manager
Greystar Property Management
10.2022 - Current
Manger
Soma international llc
05.2020 - Current
Insurance Agent
American Life Insurance Company
03.2017 - 11.2019
Manger
My zone cafe
04.2013 - 03.2017
High school diploma - General
William amos hough high school
Business management -
Strayer University
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