Saba Micheal
Chicago,IL
Summary
Systematic Administrative Assistant with over 3 years of experience in fast-paced office settings,Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service, Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Alien Travel Service Inc.
Chicago, IL
01.2018 - Current
- Manage office Task Generated reports and typed letters,setting up meetings. Oversee all business banking needs financial audit tracking Developed and updated spreadsheets and databases to track,
- Analyze and report on performance and sales data
- Processed invoices Managed office inventory by restocking supplies Performed general office duties, including answering multi-line phones, routing calls and messages and greeting Clients
- Coached new employees on administrative procedures, company. Policies and performance standards
- Processed financial documents including contracts, expense reports and invoices, Assisted with administrative tasks, including filing, answering phones Set up and maintained physical and electronic filing systems
- Performed complex administrative management of sensitive and confidential issues ,Enter and track information into appropriate computer programs,Created and maintained spreadsheets and developed administrative and logistical reports
- Executed record filing system to improve document organization and management
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
- Managed over 6 Line Calls daily
Secretary
Aline Travel Service Inc,
Chicago, IL
03.2015 - 12.2017
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Answered multi-line phone system and transferred callers to appropriate department or staff member
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Answered and directed calls and Managed over 25 customer daily
Cashier
Superior Car Wash And Services,
Chicago, IL
11.2014 - 08.2015
- Operated cash register for cash, check, and credit card transactions
- Counted cash in register drawer beginning and end of shift
- Assisted customers with special services and complete purchases
- Helped customers find specific products, answering questions and offering advice
- Increased sales 5 % by offering advice on purchases and promoting additional products
Cashier
Dunkin' Donuts
Chicago, IL
07.2013 - 03.2015
- Prepared and submitted end-of-shift reports
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Assisted customers with special services, account updates and promotional option
- Worked closely with Team to solve problems and handle customer concerns
- Educated customers on promotions to enhance sales
- Operated cash register for cash, and credit card transactions with 100% accuracy
Education
High School Diploma -
Black Line Hight
Addis Ababa 04.2016
Skills
- Administrative Support
- Travel Arrangements
- Expense Reports
- Office Management
- Customer service
- Administrative Functions
- Customer Billing
- Accounting
- Technical Support
- Documentation and reporting
- Filing and data archiving
- Writing reports
- Data Entry
- Transporting Files
- Faxing Paperwork
- Organizing Mail
Timeline
Administrative Assistant
Alien Travel Service Inc.
01.2018 - Current
Secretary
Aline Travel Service Inc,
03.2015 - 12.2017
Cashier
Superior Car Wash And Services,
11.2014 - 08.2015
Cashier
Dunkin' Donuts
07.2013 - 03.2015
High School Diploma -
Black Line Hight
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