Sabari Sasidharan
Austin,TX
Summary
Lead Production Engineering and Software Engineering professional with a background in data platform services, streaming systems, observability, and Kubernetes. Lead distributed teams, manage incidents, and support business-critical platforms with strong focus on reliability, root cause analysis, and cross-functional coordination.
Overview
18
18
years of professional experience
Work History
Lead Production Engineer
Infosys Ltd
Austin, TX
03.2021 - Current
- Supported production engineering for Apple in-house marketing campaign platform, providing technical guidance for customer targeting, customized email campaigns, campaign execution, and post-campaign analytics.
- Resolved data processing latency in Vertica during mission-critical campaign launch, helping queries for up to 250 million customer records complete on time.
- Investigated production issues raised by business teams, traced data anomalies, and corrected data in Snowflake and Vertica.
- Supported distributed team of 11 engineers across U.S. and India while maintaining platform operations and improving production reliability plus data and service support.
- Worked with Apple engineering teams, software developers, data teams, and business stakeholders to resolve complex issues and support reliable platform experiences.
- Troubleshot data pipelines, streaming services, application components, and distributed systems issues affecting business operations.
- Reviewed and optimized database queries from business users for campaign audience builds in Vertica.
- Drove adoption of AI agent-based alerting and anomaly detection by designing agents that detect campaign failure patterns and alert the PE team to reduce potential business impact.
Production Engineer
Infosys Ltd
, India
05.2019 - 03.2021
- Moved into production engineering, applying software engineering background to support production reliability, incident handling, and platform support.
- Supported distributed applications and data-platform services by troubleshooting production issues and working with engineering teams on timely fixes.
- Assisted monitoring and operational support efforts by performing root-cause analysis and identifying reliability improvements.
Technology Lead
Infosys Ltd
, California
03.2013 - 04.2019
- Supported enterprise software and platform initiatives by working with distributed teams and business stakeholders to align technology with business goals.
- Helped resolve technical issues and application support needs while coordinating delivery across engineering teams for timely project execution.
- Built technical foundation and production experience to support the transition into a production engineering role.
Technology Lead
Infosys Ltd
, India
11.2008 - 03.2013
- Built software engineering skills in enterprise settings while supporting key projects and mentoring team members.
- Directed technology initiatives for enterprise software, guided technical delivery, and supported collaboration across teams.
- Worked with engineering and business teams to design, build, and deliver software solutions that addressed challenges and kept projects on schedule.
Education
Bachelor of Technology (B.Tech) -
Kerala University
01-2008
Skills
- Apache Spark
- Vertica
- Redis
- High availability
- Alerting systems
- Python
- Cassandra
- Apache Kafka
- Event Processing
- Production operations
- Microservices
- AI Agents
- Data Pipelines
- MongoDB
- Incident management
- Observability tools
- Hubble
- Apache Flink
- Snowflake
- Root cause analysis
- Monitoring tools
- Kubernetes
Personal Information
Title: Lead Production Engineer | Data Platform SRE | Data Engineering | Distributed Systems
LEADERSHIP HIGHLIGHTS
- LEADERSHIP HIGHLIGHTS
- 17+ Years Software Engineering Experience
- 8+ Years Production Engineering & Technical Leadership
- 11 Engineers Led Across US & India
- Experience supporting global data platforms and business-critical services
Timeline
Lead Production Engineer
Infosys Ltd
03.2021 - Current
Production Engineer
Infosys Ltd
05.2019 - 03.2021
Technology Lead
Infosys Ltd
03.2013 - 04.2019
Technology Lead
Infosys Ltd
11.2008 - 03.2013
Bachelor of Technology (B.Tech) -
Kerala University