Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
References
Timeline
Generic
Sabbatini Francois

Sabbatini Francois

Lynn,MA

Summary

Highly-motivated Systems Administrator with over 8+ years of managing and maintaining complex IT infrastructures. Possess strong technical skills, including troubleshooting, system optimization and management. Demonstrated ability to improve efficiency and productivity through implementing innovative solutions. Committed to ensuring smooth operation of systems for optimal business performance. Strong work ethic, adaptability, and exceptional interpersonal skills. Skilled at working independently and rapidly acquiring new skills, with a strong eagerness to tackle new challenges.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Systems Administrator III

Bullhorn
Boston, MA
03.2022 - Current
  • Concentrated on automating tasks to enable the Systems Administration team to adopt a proactive, rather than reactive, approach, utilizing Python, Bash, and PowerShell scripts.
  • Assisted in proof of concept (POC) evaluations for new products aimed at boosting productivity.
  • Executed duties aligned with the former SA II role.

Systems Administrator II

Bullhorn
Boston, MA
03.2021 - 03.2022
  • Leads multiple projects aimed at enhancing the Bullhorn platform, leveraging the latest best practices to reduce latency, boost productivity, and improve overall product health.
  • Trained new team members to effectively understand and perform system administrative tasks.
  • Documented detailed visual instructions on carrying out SA tasks.
  • Serves as a reliable resource and support for the team and multiple technical departments across Bullhorn
  • Executed duties aligned with the former SA I role.

Systems Administrator I

Bullhorn
Boston, MA
10.2019 - 03.2021
  • Maintains the operational efficiency of 10+ agile SaaS infrastructures, primarily on Linux and Windows servers, across 7+ globally distributed data centers.
  • Collaborates closely with the Release Engineering team to deploy hotfixes and release code changes or builds to production, ensuring 100% uptime.
  • Conduct proactive monitoring, upgrades, patching, scaling, troubleshooting, and data backup and restoration for operating systems, files, and documentation, delivering comprehensive systems management and support for over 2,000 servers globally.
  • Assists in preventing SEV-level incidents and troubleshooting by analyzing monitoring data, logs, and other system telemetry indicators.

Junior System Administrator

Bridgewater State University
Bridgewater, MA
11.2016 - 10.2019
  • Developed and maintained PowerShell scripts for task automation in Active Directory, Office 365, and Microsoft Exchange.
  • Provides operational support to the Systems department by participating in assigned special projects, troubleshooting server-based applications, packaging software updates, and deploying them across workstations and servers.
  • Ensure consistent evaluation and monitoring of university data center operations. Executed scheduled server patching and reboots during maintenance windows
  • Installation and configuration of new Microsoft Hyper-V servers using VMware and vSphere Client. Managed safe and secure removal of obsolete server hardware.
  • Provided support to staff, faculty, and students by addressing inquiries and resolving issues.
  • Documented detailed reports through TeamDynamix ticketing system
  • Create detailed technical guides for faculty, staff, students

IT Media Service: Student Supervisor

Bridgewater State University
Bridgewater, MA
10.2016 - 06.2017
  • Stay informed through regular manager meetings about project impacts, as well as requisition of necessary supplies and equipment.
  • Coordinate with managers to design activity plans for AV rebuild efforts throughout campus classrooms.
  • Supervised duties of student staff and educated them in the proper use of AV equipment.
  • Executed duties aligned with former Media Services role

IT Media Service: Student Worker

Bridgewater State University
Bridgewater, MA
09.2015 - 10.2016
  • Delivers timely solutions to AV equipment incidents throughout the premises. Manage inventory of projector and document camera lamps.
  • Upkeeping operational conditions of various audio-video equipment, such as Extron multi format switchers, and programming touch panels.

Education

Bachelor of Science - Computer Science

Bridgewater State University
Bridgewater, MA
05-2019

Skills

  • Systems monitoring: Icinga, Nagios, AlertManager, Prometheus, and Grafana
  • Programming languages: Python, PowerShell, Bash, C, and C#
  • Linux / Windows Server Management
  • Active Directory, Office 365, Microsoft Exchange
  • Agile in CI/CD SaaS platforms
  • 24/7 on-call rotation support, and incident/escalation management
  • Customer/User Support
  • Software change management: Git, Puppet, and Helm
  • Diagnosing issues: ColdFusion logs, Java logs, ELK stacks logs
  • Performance Tuning
  • Amazon Web Services (AWS), Microsoft Azure, Kubernetes and Rancher management
  • Quick learner
  • Works independently or as part of a group

Languages

English
Full Professional
French
Professional
Haitian Creole
Native/ Bilingual
Cape Verdean Creole
Elementary

Certification

  • OSHA
  • Certiport - IC3 (Internet and Computing Core Certification)

Accomplishments

  • Student Employee of the Year 2016 -2017 | Bridgewater State University IT Division

References

References available upon request.

Timeline

Systems Administrator III

Bullhorn
03.2022 - Current

Systems Administrator II

Bullhorn
03.2021 - 03.2022

Systems Administrator I

Bullhorn
10.2019 - 03.2021

Junior System Administrator

Bridgewater State University
11.2016 - 10.2019

IT Media Service: Student Supervisor

Bridgewater State University
10.2016 - 06.2017

IT Media Service: Student Worker

Bridgewater State University
09.2015 - 10.2016
  • OSHA
  • Certiport - IC3 (Internet and Computing Core Certification)

Bachelor of Science - Computer Science

Bridgewater State University

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Sabbatini Francois