Sabbir Jaigirder
malden,Massachusetts
Summary
Detail-oriented steward with strong skills in customer service, sanitation, and teamwork. Committed to maintaining high hygiene standards and enhancing guest satisfaction through effective communication and problem-solving.
Experienced with maintaining high standards of cleanliness and order in dining establishments. Utilizes excellent time management and multitasking abilities to support smooth operations. Track record of working collaboratively to meet and exceed customer expectations.
Experienced hospitality professional prepared for role with strong focus on teamwork and achieving results. Skilled in inventory management, customer service, and maintaining cleanliness and order. Reliable and adaptable, ready to meet changing needs and exceed expectations. Known for excellent communication skills and positive attitude.
Professional service worker with strong background in hospitality, well-prepared for roles in fast-paced environments. Known for reliability and ability to adapt to changing demands while ensuring high standards of cleanliness and customer satisfaction. Adept in team collaboration, contributing to cohesive and effective work environment.
Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment.
Supportive Steward experienced supporting culinary and service teams. Effective and efficient in areas of dish washing, sanitation, customer service and cleanliness. Over [Number] years of experience in fast-paced environments. Quality communication skills giving articulate instruction and working collectively.
Overview
15
15
years of professional experience
Work History
Steward
Encore Boston Harbor
Boston, MA
06.2019 - 01.2021
- Implemented waste reduction strategies, contributing to sustainability efforts within the hotel's food service operations.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
- Maintained accurate inventory management for food supplies and tableware, avoiding shortages or overstocking issues.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Effectively communicated with team members regarding meal orders or special requests from passengers for streamlined service delivery.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Addressed and resolved spills in dining areas and provided polite guidance around hazards.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Collaborated with kitchen staff to ensure dietary restrictions were met, creating personalized meals when necessary.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
- Displayed strong attention to detail when setting tables according to established guidelines and event themes.
- Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
- Conducted regular quality checks on food items, ensuring freshness and reducing waste by timely rotation of stock.
- Documented kitchen inventory by reviewing stock and counting items.
- Contributed to overall guest satisfaction by promptly addressing inquiries or requests made throughout their stay.
- Provided valuable feedback during menu planning sessions by suggesting innovative dish ideas based on passenger preferences.
Steward
Westin Copley Place
Boston, MA
05.2017 - 06.2019
- Managed cleanliness and sanitation of kitchen equipment and dining areas to maintain high hygiene standards.
- Operated dishwashing machinery efficiently, ensuring timely turnaround of clean dishware for service.
- Collaborated with culinary teams to streamline food preparation processes, enhancing overall kitchen efficiency.
- Trained new staff on proper cleaning techniques and safety procedures, fostering a knowledgeable work environment.
- Assisted in inventory management by tracking supplies and reporting shortages to ensure uninterrupted operations.
- Monitored compliance with health regulations during food handling and preparation, safeguarding guest safety.
- Coordinated with various departments to support seamless event execution through effective back-of-house operations.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Restaurant Server
Arzoo Restaurent
Oxford Uk
01.2014 - 06.2014
- Provided prompt and attentive service to ensure positive dining experiences.
- Assisted in menu knowledge, effectively communicating daily specials to guests.
- Collaborated with kitchen staff to streamline order processing and delivery times.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
- Adapted quickly to changing customer demands during peak service periods.
- Handled cash and credit transactions accurately, ensuring proper payment processing.
- Resolved customer complaints efficiently, fostering satisfaction and repeat business.
Castomer Service Associate
Tesco
London.uk
05.2006 - 11.2013
- Provided exceptional customer support through effective communication and problem-solving skills.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Collaborated with team members to improve service processes and streamline operations.
- Trained new associates on company policies and customer service best practices.
- serve in cash register
- fill up the shop floor with goods
Hotel Front Desk Clerk
Clifton Hotel
London,uk
06.2010 - 12.2010
- Managed guest check-in and check-out processes efficiently, ensuring a smooth arrival experience.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Utilized reservation systems to update bookings and maintain accurate room availability records.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
- Processed payments accurately, handling cash and credit transactions with precision.
- Implemented feedback mechanisms to enhance guest satisfaction and improve service quality.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Restaurent Server
Preem Restaurent
London,uk
03.2006 - 09.2006
- Provided exceptional customer service to enhance dining experiences.
- Assisted in menu knowledge to effectively communicate specials and offerings.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
Education
Associate of Science - Business Administration
Madan Mohon College
Bangladesh04-2003
Skills
- Cleaning
- Dishwashing
- Food safety
- Basic housekeeping
- Hospitality
- Sanitation standards
- Chemical handling
- Supply restocking
- Customer assistance
- Silverware polishing
- Guest relations
- Health code compliance
- Equipment inspection
- Customer education
- Table setting expertise
- Event planning and assistance
- Sanitizing
- Dishwasher management
- Safe food handling
- Clear communication
- Teamwork and collaboration
- Kitchen operations
- Guest service
- Problem-solving
- Attention to detail
- Kitchen communication
- Time management
- Customer relations
- Quality control
- Table setup
- Timely food delivery
- Team leadership
Timeline
Steward
Encore Boston Harbor
06.2019 - 01.2021
Steward
Westin Copley Place
05.2017 - 06.2019
Restaurant Server
Arzoo Restaurent
01.2014 - 06.2014
Hotel Front Desk Clerk
Clifton Hotel
06.2010 - 12.2010
Castomer Service Associate
Tesco
05.2006 - 11.2013
Restaurent Server
Preem Restaurent
03.2006 - 09.2006
Associate of Science - Business Administration
Madan Mohon College