
A customer-focused professional transitioning from retail leadership to IT support. Proven ability to manage teams and operations in high-pressure environments, with a focus on clear communication, efficient problem resolution, and driving performance. Excels at translating complex issues into understandable solutions, ensuring both customer satisfaction and operational stability. Eager to leverage strong interpersonal and process-management skills to deliver impactful technical support and contribute to team success in a dynamic IT environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.