Sabiha Zinat
Charlotte,U.S.A
Summary
Versatile Business Analyst & Quality Assurance Professional with 16+ years of proven expertise in cybersecurity risk management, financial services, and enterprise technology implementations. Solutions-driven analyst who delivered measurable business results through data-driven analysis, process optimization, and cross-functional leadership across Fortune 500 organizations, resulting in 30% operational efficiency improvements and 90+ hours monthly labor savings.
Overview
17
17
years of professional experience
Work History
BUSINESS ANALYST
Truist Financial
03.2025 - Current
- Enhanced cybersecurity posture by analyzing cyber threats across Enterprise Payment and Wholesale applications, resulting in proactive threat identification and executive-level risk visibility
- Streamlined vulnerability management processes through cross-functional collaboration, resulting in faster threat resolution and improved regulatory compliance
- Remediated 88% of 1,231 vulnerabilities within 3 months through operational continuity by partnering with multiple teams for severity-based vulnerability remediation, maintaining payment system stability and reducing security incidents
- Implemented comprehensive vulnerability KPI/KRI reporting frameworks with automated monitoring systems for real-time threat detection and improved risk management
BUSINESS ANALYST
Federal Reserve Bank
06.2022 - 12.2024
- Transformed vulnerability management operations by providing daily operational support for VMC system covering workstation, server, and network endpoints, achieving NIST Cybersecurity Risk framework alignment
- Improved risk assessment accuracy by developing in-house Tableau dashboards for real-time vulnerability analysis, enabling data-driven risk mitigation strategies
- Enhanced user experience by optimizing team processes through timely client issue reporting and JIRA ticket metrics analysis
- Accelerated cloud migration success by completing UAT on AWS Cloud environment for VMC data migration, ensuring seamless cloud transition
- Strengthened access management security by leading access request processes through ServiceNow and Fedidentity systems, ensuring Federal Reserve protocol compliance
- Automated weekly report generation, resulting in 40+ hours monthly time savings and improved reporting accuracy
DATA INTEGRITY CONSULTANT/BUSINESS ANALYST
Wells Fargo Bank
02.2020 - 02.2022
- Achieved 100% regulatory compliance by implementing robust data governance policies and conducting financial crime impact analysis
- Reduced implementation time by 30% through cross-functional data mapping initiatives that optimized data collection workflows
- Eliminated 80+ hours of monthly manual labor by designing automated reporting systems using Python, SQL, and Excel
- Improved production accuracy by 30% by leading UAT processes and identifying system gaps
- Reduced data inaccuracies by 15% through comprehensive root cause analysis and data reconciliation operations
- Enhanced operational efficiency by 25% by documenting comprehensive runbooks with step-by-step processes
QUALITY ASSURANCE ANALYST
Wells Fargo Bank
07.2015 - 02.2020
- Modernized investment platform operations by spearheading end-to-end testing implementation for Charles River Development (CRD) software integration, creating unified portfolio management platform
- Increased team efficiency by 30% by leading and mentoring offshore QA teams as primary contact for project implementation
- Boosted team confidence by 30% by partnering with Development teams on comprehensive unit testing protocols
- Improved data accuracy by 25% by developing sophisticated SQL queries based on complex test scenarios
- Reduced project backlogs by 20% by revitalizing offshore team processes and coordination strategies
- Enhanced quality assurance processes by implementing rigorous Dev/UAT comparison validation procedures, achieving 40% reduction in post-production defects
QUALITY ASSURANCE ANALYST
Duke Energy
05.2014 - 06.2015
- Delivered unified digital presence by performing complex analysis of business requirements and system specifications for Common Digital Platform (CDP) project
- Achieved 100% test coverage by mapping test cases to requirements in Quality Center for requirement traceability
- Enhanced cross-platform compatibility by executing comprehensive cross-browser testing across Internet Explorer, Chrome, Firefox, Safari, plus mobile device testing on iOS and Android platforms
Quality Assurance Analyst
The Vanguard Group
02.2011 - 02.2014
- Enhanced institutional investment banking operations by upgrading Bridge Application for full-service institutional clients
Quality Assurance Analyst
Keystone Mercy
09.2009 - 06.2010
- Improved healthcare data exchange by developing in-house applications for patient information communication with HIPAA compliance
Quality Assurance Analyst
Aviva
08.2008 - 08.2009
- Enhanced insurance claim processing by testing web-based application for policy portal improvements
Education
Bachelor of Science -
University of Dhaka
Bangladesh01.2000
Skills
- Cybersecurity Risk Analysis
- NIST Framework Implementation
- Vulnerability Assessment
- Financial Crime Analytics
- CRD(Charles River Development) Software Implementation
- Business Requirements Analysis
- ServiceNow (Reporting, Change Management, Incident Management)
- SQL, Python, JSON, XML
- AWS Cloud, Hadoop(Hue Interface), Oracle, Teradata
Tableau, Databricks, MicroStrategy
- Cross-Platform Testing
- UAT, System Integration Testing
- Test Automation
- Defect Management, Change Management, Access Management
- Agile, Waterfall
- JIRA, VersionOne
- Confluence
- SharePoint
- Splunk, Autosys
Accomplishments
- Cybersecurity Excellence, Remediated 88% of 1,231 vulnerabilities within 3 months by leading coordination between vulnerability assurance and remediation teams.
- Operational Efficiency, 30% implementation time reduction, 25% operational improvement, 80+ hours monthly savings.
- Quality Leadership, 30% team efficiency improvement, 25% data accuracy increase, 100% test coverage.
- Industry Expertise, Financial Services, Cybersecurity, Healthcare, Utilities Digital Transformation.
Timeline
BUSINESS ANALYST
Truist Financial
03.2025 - Current
BUSINESS ANALYST
Federal Reserve Bank
06.2022 - 12.2024
DATA INTEGRITY CONSULTANT/BUSINESS ANALYST
Wells Fargo Bank
02.2020 - 02.2022
QUALITY ASSURANCE ANALYST
Wells Fargo Bank
07.2015 - 02.2020
QUALITY ASSURANCE ANALYST
Duke Energy
05.2014 - 06.2015
Quality Assurance Analyst
The Vanguard Group
02.2011 - 02.2014
Quality Assurance Analyst
Keystone Mercy
09.2009 - 06.2010
Quality Assurance Analyst
Aviva
08.2008 - 08.2009
Bachelor of Science -
University of Dhaka
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