I distinguish myself from my peers by advancing patient care and business growth, combining short-term wins with a long-term vision of success. My passion for patient care and appetite for business help me regularly find win-win situations that improve patient outcomes while increasing revenues, allowing me to maximize opportunities in worksite programs. I am always seeking avenues to design, implement and scale clinical pharmacy programs at the pharmacy site. I am seeking a position that allows me to grow these skills at a larger scale.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Manager of General Operations
Walgreens
Capital One Worksite Pharmacy, Plano, Texas
09.2019 - Current
Achieved positive patient outcomes through effective management of weight program for Capital One in Plano. Facilitated pharmacy intervention that contributed to overall success. Expanded program to additional sites based on initial results.
Achieved significant business growth during COVID-19 by effectively utilizing digital resources. Enhanced pharmacy utilization through proactive engagement with associates using the Epic system and clinic schedule. Increased outreach efforts through a strategic marketing collaboration with the embedded clinic and various groups at Capital One campus since site launch in 2019.
Conducted regular educational sessions for Capital One associates to promote awareness of diabetes, migraine and smoking cessation initiatives.
Engaged in collaborative efforts to enhance healthcare initiatives through active participation in CDS Subcommittee and P&T Committee at Premise Health.
Facilitated the formation of a technician engagement committee to promote employee involvement and satisfaction at Premise Health.
Walgreens: Registered Manager of General Operations,
Hewlett Packard Worksite Pharmacy, Plano, Texas
11/2010 - 2019
Assisted embedded clinic and human resources at HP to develop a new pharmacy business. Contributed to marketing strategy aimed at increasing patient base, leading to a 21% year-over-year rise in prescription volume from 2009 to 2016.
Facilitated partnerships with healthcare professionals in patient-centered medical home to improve care delivery for diabetic and asthmatic populations.
Monitored and evaluated diabetes program performance, ensuring 100% of participants met A1C benchmark goals, which contributed to better health for patients and enhanced contractual benefits.
Pharmacy Manager
Walgreens
Plano, Texas
11.2009 - 11.2010
Developed a rigorous intern program that evaluated 12-16 pharmacy students in summer; including interviewing, placement in stores, and work with supervising pharmacists.
Developed a pharmacist recruitment and retention program as part of a 6 person team for Walgreens Region 24, advocating hiring standards that capture top talent while providing additional training and tools that reflected real-world challenges.
Developed a 12-week inventory management program to identify and assist stores struggling with inventory compliance.
Pharmacy Manager
Walgreens
Albuquerque, New Mexico
03.2006 - 11.2009
As the pharmacy manager of one of the first Immunization Center of Excellence (ICE), I proactively penetrated a new market and created new revenue streams that served as a template for the shift from doctor-based to pharmacy-based immunizations.
Developed and monetized a tobacco cessation program in partnership with the University of New Mexico patient care center (co-located with the pharmacy) increasing store revenue by $4-$6K per month while helping patients stop using tobacco.
Staff Pharmacist
Walgreens
Albuquerque, New Mexico
01.2003 - 03.2006
Education
Pharm.D. - Pharmacy
University of New Mexico, College of Pharmacy
Albuquerque, NM
05-2002
Skills
Leadership & Strategy
Adaptability and flexibility
Staff training and development
Project planning and management
Teamwork and collaboration
Time management
Certification
California License 54267
New Mexico License RP00006617
Texas License 48093
NMPha Immunization Prescriptive Authority and Certification September 2006
Basic Life Support Certification 2023.
Timeline
Registered Manager of General Operations
Walgreens
09.2019 - Current
Pharmacy Manager
Walgreens
11.2009 - 11.2010
Pharmacy Manager
Walgreens
03.2006 - 11.2009
Staff Pharmacist
Walgreens
01.2003 - 03.2006
Pharm.D. - Pharmacy
University of New Mexico, College of Pharmacy
Licensure And Training
California License, 54267
New Mexico License, RP00006617
Texas License, 48093
NMPha Immunization Prescriptive Authority and Certification, 2006-09-01