Sabina Akhmedova

Accomplished General Manager at Popeyes, adept in quality assurance and team leadership, enhanced operational efficiency by 20%, and achieved a 95% customer satisfaction rate. Excelled in problem-solving and communication, leveraging skills in Microsoft Office Suite and POS systems to drive improvements and cost reductions.

• Implemented a new quality control system that reduced customer complaints by 30% over one year.
• Recognized as 'Manager of the Year' in 2019 for outstanding performance and team leadership.
• Successfully led the store through a major software upgrade, ensuring minimal disruption to operations.

• English (Fluent)
• Russian (Fluent)
• Turkish (Fluent)

Available upon request

• Quality Assurance: Extensive experience in maintaining high standards and implementing quality control processes.
• Analytical Skills: Proficient in analyzing data to identify trends and areas for improvement.
• Attention to Detail: Demonstrated ability to spot discrepancies and ensure accuracy in daily operations.
• Problem-Solving: Strong track record of identifying issues and implementing effective solutions.
• Communication: Excellent verbal and written communication skills, adept at explaining complex issues clearly.
• Adaptability: Quick learner with a proven ability to adapt to new technologies and processes.

• Completed online courses in Software Testing Fundamentals (Coursera)
• Currently pursuing ISTQB Foundation Level Certification