Summary
Overview
Work History
Skills
Timeline
Generic

Sabina Martin

White City,OR

Summary

Dynamic leader with a proven track record at Rogue Valley Transportation District, excelling in transportation management and fostering team collaboration. Expert in compliance standards and driver supervision, significantly enhancing safety and operational efficiency. Demonstrated ability to resolve conflicts effectively, boosting employee morale and customer satisfaction.

Overview

19
19
years of professional experience

Work History

Transportation Supervisor

Rogue Valley Transportation District
08.2013 - Current
  • Managed routing, driver supervision and DOT compliance.
  • Coordinated schedules and routes for drivers to ensure time adherence and customer satisfaction.
  • Ensured proper documentation was completed accurately for all transportation operations, vehicle inspection reports, and accident/incident reports.
  • Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
  • Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
  • Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.

School Bus Driver

First Student Transportation
08.2012 - 08.2013
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.

Customer Service Super

SkyWest Airlines
03.2006 - 03.2012
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, and re-book passengers all in a prompt and friendly manner.

Skills

  • Transportation management
  • Accident / incident reports
  • Coordination
  • Driver supervision
  • Compliance standards
  • Scheduling
  • Transportation regulations
  • Operations support
  • Driver safety programs
  • Safety compliance

Timeline

Transportation Supervisor

Rogue Valley Transportation District
08.2013 - Current

School Bus Driver

First Student Transportation
08.2012 - 08.2013

Customer Service Super

SkyWest Airlines
03.2006 - 03.2012

Similar Profiles

CREATE PROFILE
Sabina Martin