Sabina Mathews
Garland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Marketing Expert
GenPact
11.2021 - Current
- Offering high value recommendations on various digital marketing platform for advertising solutions
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Providing coaching and consulting to help client achieve greater Ad product performance
- Translate client goals into successful campaigns.
Technical Support/ Shipping & Receiving Manager
Remington Solar
03.2018 - 11.2021
- Maintain updated knowledge of company products and services to better provide customer/technical support
- Efficiently processed orders and billing support via calls, e-mail, live support, and voice mail daily
- Provided excellent customer support while providing technical assistance in an efficient, friendly manner
- Collaborated with multiple vendors/suppliers and service providers to ensure maximum efficiency and prompt delivery of service and goods
- Arranged transportation in coordinating shipping/receiving merchandise.
Patient Care Coordinator
Southwest Diagnostic Imaging Center
02.2008 - 02.2018
- Collect and review patient medical history prior to diagnostic exams
- Code all patient diagnosis per medical report and current symptoms
- Collect and review patient insurance information.
Avon Independent Sales Representative
Self Employed
03.2010 - 04.2016
- Retained and ensured proper handling and care of multiple accounts
- Developed a loyal a customer base
- Recommended and helped customers select merchandise based on their needs
- Achievements: President’s Club 2012-2015.
Order Management Team Processor
Sage Telecom
03.2004 - 02.2007
- Review internal forms to complete customer orders
- Follow OMT procedures to process change using Sage and vendor applications
- Handle escalated in/out bounds calls from customers regarding their requests.
Education
Bachelor of Science in Journalism - Advertising
University of North Texas
Skills
- MS Outlook
- MS Word
- MS Excel
- Marketing Strategy
- Customer satisfaction
- Critical and creative thinking
- Highly organized
- Works well under pressure
- Accurate and detailed
- Professional phone etiquette
- Desktop Windows
- KPI Tracking
Timeline
Marketing Expert
GenPact
11.2021 - Current
Technical Support/ Shipping & Receiving Manager
Remington Solar
03.2018 - 11.2021
Avon Independent Sales Representative
Self Employed
03.2010 - 04.2016
Patient Care Coordinator
Southwest Diagnostic Imaging Center
02.2008 - 02.2018
Order Management Team Processor
Sage Telecom
03.2004 - 02.2007
Bachelor of Science in Journalism - Advertising
University of North Texas
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