Sabina Palacio
Miami,FL
Summary
Hardworking, organized and dependable candidate, successful at managing multiple priorities with positive attitude eager to secure entry-level position. Driven professional with a proven track record in customer service and sales. Excelled in building strong client relationships, leading to increased referrals and repeat business. Skilled in inventory management and team development. Flexible and energetic with outstanding communications skills.
Overview
8
8
years of professional experience
Work History
Assistant Sales Manager
Valentino Lingerie
2018.04 - 2020.05
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Completed store opening and closing procedures by counting drawers and managing security.
- Operated register, handled all purchase transactions encompassing inputting data, processing payments, managing cash drawers accurately
Sales Associate
Victoria Secret
2013.05 - 2014.10
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Third-Party Seller
Amazon.com
2012.07 - 2014.01
- Analyzed customer buying patterns to make informed decisions on merchandising and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
- Tracking and maintaining product inventory
- Responded to customers' complaints regarding service and product quality to solve issues.
- Maximized profitability with strategic pricing, discounting, and inventory management techniques.
Education
Massage Therapist -
Educating Hands School of Massage
Miami, FL06.2015
No Degree - General Studies
Miami Dade Community College
Miami, FL06.2012
High School Diploma -
American High School Academy
Miami, FL05.2010
Skills
Customer Service
Goals and performance
Sales Reporting
Team building and development
Sales Goals
Sales coordination
Inventory Management
Rapport and relationship building
Promotional sales events
References
References available upon request
Timeline
Assistant Sales Manager
Valentino Lingerie
2018.04 - 2020.05
Sales Associate
Victoria Secret
2013.05 - 2014.10
Third-Party Seller
Amazon.com
2012.07 - 2014.01
Massage Therapist -
Educating Hands School of Massage
No Degree - General Studies
Miami Dade Community College
High School Diploma -
American High School Academy
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